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I get a "cannot find temp archive" when I try to reinstall

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  • 0 have this problem
  • Last reply by bjs1947

bjs1947
bjs1947
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I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message.

I've installed thunderbird for another user on the same computer and had no trouble.

Can anyone help me? Thanks so much.

I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message. I've installed thunderbird for another user on the same computer and had no trouble. Can anyone help me? Thanks so much.

Chosen solution

This time I downloaded it as the "administrator" - downloaded perfectly.

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All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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different antivirus this time? or different source of the installation files?

Thunderbird is generally distributed as a self extracting zip file and antivirus program are paranoid about them, hence my questions.

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bjs1947
bjs1947 Question owner
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Thanks for responding - nothing has changed.

Helpful?

bjs1947
bjs1947 Question owner
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Chosen Solution

This time I downloaded it as the "administrator" - downloaded perfectly.

Helpful?

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