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Solved Archived

Popups not working

Firefox Website breakages
user1041478054133... replied 4 years ago
Amay
Amay

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.
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All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366

Chosen Solution

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off