Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird Mac 78.14.0 (64-Bit) replies with wrong Account Identity (@ some reciepients)

  • 1 reply
  • 1 has this problem
  • 26 views
  • Last reply by jiebao

jiebao
jiebao
more options

I have Thunderbird Mac 78.14.0 (64-Bit) on ElCapitan Mac OSX 10.11

I use GMX as email provider. (Germany)

I have 3 accounts/emails using in Thunderbird. For example: "myname@gmx.de", "companyname@gmx.de", "private2@gmx.de")

"companyname@gmx.de" is set as standard Identity.

One of my 3 accounts has a second Alias-Identity "companyname@gmx.de" -> "name@myowncompany.com" Within these 2 IDs "name@myowncompany.com" is set as Standard ID

With this alias ID I mail to all important customers, because its my companies name.

As example: I write with "name@myowncompany.com" to "mister@BEN"

So when "mister@BEN" replies to me on to "name@myowncompany.com" and I press in this mail "reply", Thunderbird will choose "myname@gmx.de"(??) as the "from" for my reply-mail to "mister@BEN"

Why??? I could understand, if Thunderbird would choose "companyname@gmx.de" since it is affiliatet to the Alias "name@myowncompany.com", but why even from the complete wrong account "myname@gmx.de" that has no Alias ID at all?

This Mailprogram is way too stressing with unwanted features.

Thank You for Your help!

I have '''Thunderbird Mac 78.14.0 (64-Bit)''' on ElCapitan Mac OSX 10.11 I use GMX as email provider. (Germany) I have 3 accounts/emails using in Thunderbird. For example: "myname@gmx.de", "companyname@gmx.de", "private2@gmx.de") "companyname@gmx.de" is set as standard Identity. One of my 3 accounts has a '''second Alias-Identity''' "companyname@gmx.de" -> "name@myowncompany.com" Within these 2 IDs "name@myowncompany.com" is set as Standard ID With this alias ID I mail to all important customers, because its my companies name. As example: I write with "name@myowncompany.com" to "mister@BEN" So when "mister@BEN" replies to me on to "name@myowncompany.com" and I press in this mail "reply", Thunderbird will choose "myname@gmx.de"(??) as the "from" for my reply-mail to "mister@BEN" Why??? I could understand, if Thunderbird would choose "companyname@gmx.de" since it is affiliatet to the Alias "name@myowncompany.com", but why even from the complete wrong account "myname@gmx.de" that has no Alias ID at all? This Mailprogram is way too stressing with unwanted features. Thank You for Your help!

All Replies (1)

jiebao
jiebao Question owner
more options

I forgot to mention, that this behaviour is not the same with all my mail recipients, it appears with some, but with others the reply is shown with the correctly "from".

And this behaviour is consistent, it will not change with the different recipients, with some it behaves properly with most not.