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Did not connect - security issue on trusted website.

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  • 1 has this problem
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  • Last reply by FredMcD

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I get the "Did Not Connect: Potential Security Issue" error on my university's website. This started today. Nobody else has this problem. All other websites work fine. On chrome, same message but it allows me to continue. Firefox does not allow me to set an exception. So now I will be forced to switch to another browser because I can no longer access this information unless there is some way to fix this.

I get the "Did Not Connect: Potential Security Issue" error on my university's website. This started today. Nobody else has this problem. All other websites work fine. On chrome, same message but it allows me to continue. Firefox does not allow me to set an exception. So now I will be forced to switch to another browser because I can no longer access this information unless there is some way to fix this.

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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean