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Locked Out of Lockwise

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Paul

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I recently was trying to do some editing in my Lockwise app. But when I started I was sent to a screen that asked for my PIN/Password. I didn't recall ever setting up a PIN for the app. Now I am locked out of the app with no apparent resolve for me. Also, I no longer have access to my logins and passwords that are stored in Lockwise. HELP, PLEASE. Thank you.

I recently was trying to do some editing in my Lockwise app. But when I started I was sent to a screen that asked for my PIN/Password. I didn't recall ever setting up a PIN for the app. Now I am locked out of the app with no apparent resolve for me. Also, I no longer have access to my logins and passwords that are stored in Lockwise. HELP, PLEASE. Thank you.

All Replies (1)

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Hi

I am going to lock this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1278661