Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

logins won't sync

Pirate
Pirate

I've purchased new Samsung phone synced with my firefox account everything bar logins was loaded on the new phone. Have tried deleting accounts and starting again. Manual sync and have had no success. Any ideas.

I've purchased new Samsung phone synced with my firefox account everything bar logins was loaded on the new phone. Have tried deleting accounts and starting again. Manual sync and have had no success. Any ideas.

Chosen solution

Glad to hear it, thank you for letting us know.

Read this answer in context 👍 0

All Replies (6)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Did you have logins set to be synced through your Firefox Account?

Pirate
Pirate Question owner

Yes as history, bookmarks and open tabs were synced

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

That would not include login credentials. If these are not selected, they will not be available on the other device to use.

Pirate
Pirate Question owner

Thanks got it solved now

Paul
Paul
  • Moderator
  • Top 10 Contributor

Chosen Solution

Glad to hear it, thank you for letting us know.

JonBonJimBob
JonBonJimBob

Could you share the solution please? I'm also having this issue.