Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New firefox install does not start because of missing profile (--ProfileManager fails too for same reason)

  • 6 replies
  • 2 have this problem
  • 4 views
  • Last reply by Shai

more options

Linux. Fresh machine. No firefox anywhere.

DLed v57. Built to /tmp/firefox-portable Executable in /tmp/firefox-portable/app. There is no ~/.mozilla folder.

Trying to run: with and without --ProfileManager, with and without --profile /tmp/firefox-portable/data.

In all 4 cases I get error dialog "Your Firefox profile cannot be loaded. It may be missing or inaccessible". Press OK. Firefox aborts.

Help !

Linux. Fresh machine. No firefox anywhere. DLed v57. Built to /tmp/firefox-portable Executable in /tmp/firefox-portable/app. There is no ~/.mozilla folder. Trying to run: with and without --ProfileManager, with and without --profile /tmp/firefox-portable/data. In all 4 cases I get error dialog "Your Firefox profile cannot be loaded. It may be missing or inaccessible". Press OK. Firefox aborts. Help !

All Replies (6)

more options

Hello, try installing from your package manager instead !

more options

Hi MkII,

I do not have root on the machine.

What I need is a self-contained installation (equivalent to PortableApps on Windows).

more options

Extract the tar.gz before running.

more options

Hi MkII. Thank you for taking the time to help me.

I think we are past that point:

ll /tmp/firefox-portable/app

total 109728

drwxr-xr-x 6 user group 200 Jan 9 13:08 browser

drwxr-xr-x 3 user group 60 Jan 9 13:08 defaults

drwxr-xr-x 2 user group 80 Jan 9 13:08 dictionaries

drwxr-xr-x 2 user group 60 Jan 9 13:08 fonts

drwxr-xr-x 3 user group 60 Jan 9 13:08 gmp-clearkey

drwxr-xr-x 2 user group 60 Jan 9 13:08 gtk2

drwxr-xr-x 2 user group 60 Jan 9 13:08 icons

drwxr-xr-x 2 user group 40 Jan 9 13:08 plugins

-rw-r--r-- 1 user group 695 Jan 4 00:52 application.ini

-rw-r--r-- 1 user group 0 Jan 4 00:48 chrome.manifest

-rwxr-xr-x 1 user group 250448 Jan 4 01:23 crashreporter

-rw-r--r-- 1 user group 4003 Jan 4 00:16 crashreporter.ini

-rw-r--r-- 1 user group 157 Jan 4 01:23 dependentlibs.list

-rwxr-xr-x 1 user group 187536 Jan 4 01:23 firefox

-rwxr-xr-x 1 user group 187632 Jan 4 01:23 firefox-bin

-rw-r--r-- 1 user group 1449 Jan 4 01:29 firefox-bin.sig

-rw-r--r-- 1 user group 1449 Jan 4 01:29 firefox.sig

-rw-r--r-- 1 user group 10962944 Jan 4 00:16 icudt59l.dat

-rw-r--r-- 1 user group 899 Jan 4 01:23 libfreeblpriv3.chk

-rwxr-xr-x 1 user group 572016 Jan 4 01:23 libfreeblpriv3.so

-rwxr-xr-x 1 user group 59912 Jan 4 01:23 liblgpllibs.so

-rwxr-xr-x 1 user group 1548912 Jan 4 01:23 libmozavcodec.so

-rwxr-xr-x 1 user group 192176 Jan 4 01:23 libmozavutil.so

-rwxr-xr-x 1 user group 14528 Jan 4 01:23 libmozgtk.so

-rwxr-xr-x 1 user group 93208 Jan 4 01:23 libmozsandbox.so

-rwxr-xr-x 1 user group 1034000 Jan 4 01:23 libmozsqlite3.so

-rwxr-xr-x 1 user group 269592 Jan 4 01:23 libnspr4.so

-rwxr-xr-x 1 user group 689112 Jan 4 01:23 libnss3.so

-rwxr-xr-x 1 user group 534624 Jan 4 01:23 libnssckbi.so

-rw-r--r-- 1 user group 899 Jan 4 01:23 libnssdbm3.chk

-rwxr-xr-x 1 user group 158832 Jan 4 01:23 libnssdbm3.so

-rwxr-xr-x 1 user group 196384 Jan 4 01:23 libnssutil3.so

-rwxr-xr-x 1 user group 27168 Jan 4 01:23 libplc4.so

-rwxr-xr-x 1 user group 22944 Jan 4 01:23 libplds4.so

-rwxr-xr-x 1 user group 176984 Jan 4 01:23 libsmime3.so

-rw-r--r-- 1 user group 899 Jan 4 01:23 libsoftokn3.chk

-rwxr-xr-x 1 user group 266424 Jan 4 01:23 libsoftokn3.so

-rwxr-xr-x 1 user group 316184 Jan 4 01:23 libssl3.so

-rwxr-xr-x 1 user group 75579832 Jan 4 01:23 libxul.so

-rw-r--r-- 1 user group 1449 Jan 4 01:29 libxul.so.sig

-rwxr-xr-x 1 user group 860864 Jan 4 01:23 minidump-analyzer

-rw-r--r-- 1 user group 17306797 Jan 4 01:23 omni.ja

-rwxr-xr-x 1 user group 285944 Jan 4 01:23 pingsender

-rw-r--r-- 1 user group 166 Jan 4 01:23 platform.ini

-rwxr-xr-x 1 user group 179152 Jan 4 01:23 plugin-container

-rw-r--r-- 1 user group 1449 Jan 4 01:29 plugin-container.sig

-rw-r--r-- 1 user group 2591 Jan 4 01:29 precomplete

-rw-r--r-- 1 user group 707 Jan 4 00:48 removed-files

-rwxr-xr-x 1 user group 8915 Jan 4 00:16 run-mozilla.sh

-rw-r--r-- 1 user group 825 Jan 4 00:16 Throbber-small.gif

-rwxr-xr-x 1 user group 256672 Jan 4 01:23 updater

-rw-r--r-- 1 user group 681 Jan 4 01:23 updater.ini

-rw-r--r-- 1 user group 132 Jan 4 01:23 update-settings.ini

more options

I take it you are trying to complicate things by doing something like in https://www.airaghi.net/en/2017/03/22/install-mozilla-firefox-portable-on-linux ?

The tar.bz2 from www.mozilla.org/firefox/all/ can be downloaded and used by a user with no su or root access.

Just make sure the extracted Firefox folder has read/write permissions so updates can install. A easy way if you are the only regular user is to put Firefox folder in Home.

https://support.mozilla.org/en-US/kb/install-firefox-linux

If you want to have multiple builds of Firefox on Linux with each using a separate Profile then see http://kb.mozillazine.org/Shortcut_to_a_specific_profile and the examples works the same with a launcher shortcut on Linux.

Modified by James

more options

Hi James,

Thanks for the answer, but no joy:

You correctly identified the instructions I was following. So I deleted all of it (including everything it created in /tmp and ~/.mozilla). Downloaded the tarball, unpacked it and run firefox.

1. Same error: "Your Firefox profile cannot be loaded. It may be missing or inaccessible"

2. The new firefox created a folder /tmp/firefox_shai, as well as ~/.mozilla folder. Don't know why.

3. Tried --profile <some_folder> and --ProfileManager. It ignored them all and repeated the error.