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I can't open files on Mozilla Firefox

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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Whenever I'm trying to download games or files on my laptop, it says "You have chose to open: ____________." And then when I click on "Open with Firefox (default)" and then click OK, the options show up again, but in a new tab. It's not downloading anything, it just gives me the same options every time I press OK, but it opens in a new tab. Please help me!

Whenever I'm trying to download games or files on my laptop, it says "You have chose to open: ____________." And then when I click on "Open with Firefox (default)" and then click OK, the options show up again, but in a new tab. It's not downloading anything, it just gives me the same options every time I press OK, but it opens in a new tab. Please help me!

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HI Dylan3136, I understand that when you choose to open _____ with Firefox that it will open up a new tab and give you the same options. However what I don't understand is if the file you are opening is compatible with Firefox. Firefox will support web files mostly. Would you mind sharing an example of a download or a screenshot of what this dialogue looks like?

Do I have it backwards and you are downloading from Firefox and need to have a program associated with the downloaded file? If so, you can change these settings in the Applications menu in Firefox http://mzl.la/1xKrEoo

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Dylan3136 said

Whenever I'm trying to download games or files on my laptop, it says "You have chose to open: ____________."

Try Saving the file instead of opening it.