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I had an email in my hotmail spam folder. I moved it to the inbox and it disappeared! Possible causes of a problem 1. The email came from a private email domain eg info@companyname.com. It is a small company which uses outlook, a previous email also ended up in my spam even though it is genuine, (And I know from experience that kind of email address can cause problems in my setup) 2. Both emails had an attachment - the first one I moved using thunderbird desktop, not android, directly to the inbox of another email account with no problem. 3. All email to my hotmail automatically gets forwarded onto a gmail account (not leaving a copy in hotmail). However if I mark an email as not spam/move to inbox in thunderbird (desktop) it doesn't get forwarded on, stays in the hotmail inbox.

I have just moved another message (telling me I'd signed in here) from my spam to inbox using thunderbird android and it has appeared in my hotmail inbox - so I suspect the attachment might be the issue?

Any advice of how I can get it back? (and also what exactly caused the issue) I have searched both email accounts (including trash and spam and all mail) and it isn't appearing anywhere... searched/looked in thunderbird desktop and both email accounts online and it has gone ... Thanks

As of noon yesterday my Thunderbird gets messages, puts them in the trash, then the spam and then sends a message to "spam" at my email provider. Since noon yesterday, I don't get email messages. I don't know what else it could be. If I go to the webmail, I get messages, but as soon as I download them with T-bird, they are in the trash and then sent as a spam notification to my email provider. I really use t-bird a lot so I would really hate to stop using it, it's much more useful than the webmail. Thanks

PS. I use Linux Ubuntu

As of two days ago, all of my incoming messages are going directly to the Trash folder.

On Thunderbird, I've deleted all my message filters, and disabled adaptive spam filter logging. On my webmail provider, I've deleted all filters there and checked for any changes that might be responsible (there are none). None of this has fixed the problem.

I have a POP account, if that's relevant. Please help! Thank you.

Starting today (September 3), ALL of my received emails are being put into the Spam folder instead of the Inbox.

FYI, I have been running Thunderbird (TB) for years and have not recently set up any new filters.

I'm currently running Thunderbird 64-bit version 155.0 under Windows 11 Home version 25H2. I am also running Bitdefender Total Security, but I have turned off its Antispam function, both under my usual Standard User account and the Admin account.

I have tried:

1. Going into TB Settings|Privacy & Security|Spam and clicking on "Reset Training Data." 2. After closing TB, I deleted the training.dat file in my TB profile folder and restarted TB. 3. Right-clicked on my Inbox and Spam folders and clicked on "Repair Folder." 4. Exited TB, copied my profile folder to an external HD, uninstalled TB and reinstalled TB after downloading from the official download site. 5. Rebooted my PC.

None of these approaches has worked to solve my problem.

Thanks for any help you can give.

Maybe I accidentally made a setting, but if I go get email, it sends it to trash and from there marks it as spam and sends it to spam at my email provider. This just started when I tried it this afternoon. I think it was OK in the AM. I use Linux Ubuntu. It moves all emails to trash and then sends them. I just looked at my message filters and they look normal to me, I do have something called SpamAssasinYes, which I remember from years ago that looks at the whole complete header and sends an email to all the providers in it telling them that their user is using their server for spam. Maybe that has changed somehow, but I forgot it was there because it has been there for about 20 years. Should i just remove all those filters and see what happens? I need some guidance. thanks

As of noon yesterday my Thunderbird gets messages, puts them in the trash, then into the spam and then sends a message to "spam" at my email provider. Since noon yesterday, I don't get email messages. If I go to the webmail, I see messages, but as soon as I download them with T-bird, they are sent to the trash and then sent as a spam notification to my email provider. I really use t-bird a lot so I would really hate to stop using it, it's much more useful than the webmail. Thanks

PS. I use Linux Ubuntu

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

• Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
• There is no subject line or content that could possibly be regarded as spam.
• MXToolbox indicates that the secondary domain is not on any blacklist.
• Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
• Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
• Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
• If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

Suddenly two days ago all my emails began going to Spam when the download. I know of no changes to my system or Thunderbird. I deleted everything in my Spam folder and reset training, but that didn't help.

Does anyone have any ideas?

Cheers, John

I am using thunderbird client on arch linux. I am trying to filter by adding "Reply-To" as a filter. If i look into the source of the email i am trying to filter (i get like 100s of spam messages and only the Reply To seems to be from the same domain in the end) the Reply-To appears in there.

Any idea how to fix that? The other rules work fine, this one only seems to not work

My Charter.net mail has suddenly started to come into my inbox and automatically is moved to trash by Thunderbird. I do not have antivirus, i have not changed any settings, it is POP.

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently get rid of it? ecare.all.r@emaildl.att-mail.com

I use Thunderbird to access my TalkTalk mail. For a few months some of my sent emails go into the recipients spam folder. I can send say 3 emails to a regular correspondent 2 out of 3 will go to spam 1 will go the inbox, or I reply to an email and similar will happen

I can't find my Junk folder on any of my three Thunderbird email accounts. I tried everything from the Thunderbird and Internet search pages but nothing brings up my Junk accounts.

My problem is that all emails to one of my email accounts goes to the Trash folder, Every time now starting this morning, The two other email accounts work properly.

Please help. Thanks.

Since I was upgraded to Thunderbird 155.0 64 bit (Meadow) snap version on my Ubuntu version 24.04 all incoming messages are going to my spam folder. I copied my old Thunderbord profile to my snap thunderbird folder to retain folders, settings etc. and although everything else works, my incoming mail is still going directly to spam. I have unchecked the 'enable adaptive spam' check box and also 'trust junk mail headers' box. I have run repair on my inbox and also the spam folder. I checked my mail server and the mail is not marked as spam there... Getting tired of manually moving messages from spam to my inbox several times a day...... Help!

Yesterday, 4 Sept a problem developed with my Thunderbird email, namely, when new messages were received they went directly to trash and not to my inbox, i have not tinkered with any settings, The program is on an ASUS laptop, operating Windows 11 pro.

Advice on how to fix without losing all my mail folders thank You Kenneth E. Smith