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How do I access my e-mail account;jrltique@goldrush.com? I have had this for many years and just got a new computer and am totally lost! I always logged onto Mozilla \thunderbird!

looking for an email i accidentally deleted from july 10. it was from walmart with a gift card from a friend. how can i access it? my deleted file only goes a couple weeks. thank you for any help. janis

No new messages have downloaded since July 31. I am very disappointed as there are several things I need to access and no way of getting support. I feel like I keep trying to email and ask questions but by using my Gmail and not my current WB for me.com email it is confused and I have been looking on Mozilla support for similar questions, but seem very overwhelmed and have tried a few of them and restarted it several times but not resolving the issue. Can someone please help and if possible give me a call <redacted>. I’m not sure how I’ll get the answer if any from this site but hopeful that it is sooner than later because I really need to get it done today.

Thunderbird stopped retrieving mail from one of my accounts, does not give an error message, just says no new emails, Outlook and other devices are continuing to retrieve from this account with no issue. So the issue is with Thunderbird. Is there a text or phone number I can use with tech support to clear this issue? I checked with AI Bots to resolve this and it seems quite involved.

Thank you. Rafael

I am having problems accessing my email [redacted]@hotmail.co.uk I am currently using Windows 10 on my computer.

I sent you a very detailed email the other day unfortunately I am not sure if you got it because I could not verify it because I think you sent me a code or something to the very Email I cant get access to.

clearly as a 68 year old man who knows nothing about modern technology things like this are not what you need I am also classed as Severely disabled with various illnesses from Diabetes and sleep apnea to Ulcerative Colitis and mental health problems.I also have CTS in both hands so trying to type this out on my phone is not ideal I am not having a go at anyone but I would have thought that with the amount of intelligent people connected to technology organisations that one of them would have thought about this type of problem and came up with a simple solution it's not rocket science if the main problem I'm having is not being able to access my email and have no other accessible other ways to confirm things to you surely a freely available freephone number from the country you live in to yourselves or if you yourselves contacted the person Directly preferably on their home phone but if not their recognised mobile number and asked them some basic security questions by firstly asking them for two step verification to their mobile (if they have one) likewise I am aware not everyone had either a home phone or a mobile (or both) because of various problems I have encountered with verification methods that are not available to me or might be but I dont know how they work then surely I cannot be the only one? under the 1998 Human Rights Acts and Protocols Article 1 Protocol 1 people like myself are meant to have protective status especially here in Britain where the 2010 Equalities Act is meant to give us added protection and certain rights all I am asking for is to speak to someone who wont talk to me using Computer Jargon and at least has some Empathy and Common Sense to help me get this Sorted I use Firefox and Mozilla because I Like what you are trying to do but if you are going to cause people like myself the exact same problems I and others like me may as well just not bother with technology because the Stress it causes me in particular is simply not worth it. Thank you for taking the time to read this Tomb and I really do hope you can help me because I have no other options left PS I cant follow written instructions if I could I would not be in the position I am in Hence the need to speak to someone and not a Robot Thank you

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbird desktop. It doesn't tell me what it is. Although I've used computers for 50 years, I need explanations for new stuff. Your habit of assuming all is obvious and no explanations needed is so annoying and wastes so much time. Thunderbird says includes powerful email. Then it says email not available . go on waitlist. I put in my name. Then it talks about some pro ( thunder email?) that must be paid. None of this makes sense to me Can I or can I not get a new email? Please answer this note so my questions can be answered.

I need to keep all my linked yahoo account emails because they are limiting space and will soon delete them. so i tried to make local folders to drag and drop my folders to. but it will not create them. nothing happens. help ?

Mail notifications remains on the home screen and need to be removed manually. I had expected them to be removed after reading the mail or marking it as read. A notification summary with the number of received mails instead of a notification for each mail, as an option, would have been nice. /Sten

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in Conversation" is not always presented as an option even though there has clearly been conversation as I can locate reply's in the Sent folder. Sometimes it's there but when selected it opens a tab that only shows the email and none of the conversations. It's hit and miss and I can find no rhyme or reason. Any help would be greatly appreciated. Also, I would love to Testflight Thunderbird on Apple. Thanks, Sue

In recent update several duplicate folders were installed in three different email accounts. Point to them there was a 'delete' button enabling elimination of duplicates. However, on two accounts, 'Drafts' duplicates didn't have the delete button enabling elimination. How to clean up?

I put emails from my Inbox into the delete box. After a while I delete these but I have just found that they remail in the All Mail Box. How do I delete these emails from my acccount on Thunderbird? They do appear in my online Gmail account as far as I can see.

Hello,

I would like to report what appears to be a bug in Thunderbird for Android.

I use a POP3 account with the following settings:

POP3 Port 995 SSL/TLS

The same account works correctly in Thunderbird for Windows.

The problem only occurs in Thunderbird for Android.

What happens:

New emails arrive and are initially displayed in Thunderbird for Android. After the next synchronization, some messages disappear from the Inbox. The messages are not deleted from the server because they are still visible in Thunderbird for Windows. I also tested the same POP3 account in Samsung Email on the same Android phone. Samsung Email continues to show the messages correctly while Thunderbird for Android no longer shows them.

Troubleshooting already performed:

Reinstalled Thunderbird for Android. Removed and added the account again. Tested on both my Android phone and Android tablet. The same problem occurs on both devices.

Is this a known issue with POP3 accounts, or is there another setting I should check?

Thank you very much for your help.

Best regards, Diana

It is very painful to move each email message at a time to another folder. There is a requirement for selecting multiple messages and moving them to a folder. Want to know if this feature is available and if not would like to request it.

The options for my folders are all generic

I am using a Gmail account

I have folders

Specific folders

They only option Thunderbird is giving me is none