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Hi, I just got billed for an annual renewal on this account that I thought was unused. I've got another (e**@m*.com) that I use and am billed monthly. It was unexpected and totally wiped me out - can you please cancel THIS account and refund me the £51.99?

Thanks

Hello,

The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't connect to VPN. Try again in a few minutes.” The same error occurs in a private window. Troubleshooting already performed: DNS over HTTPS is off. Remote improvements are enabled. browser.ipProtection.enabled is set to true. network.proxy.type is set to 5. about:policies reports that the Enterprise Policies service is inactive.

Could this be a regression in Firefox 158.0.1? Please advise how to restore the built-in VPN. Thank you.

I am unable to move an email from my inbox to my folders.Thunderbird is unable to complete.Get [clientbug]append error message.AI informed me that yahoo did an upgrade and Thunderbird now has is issues with Yahoo and needs to do a upgrade.Is this true?

I tried to share my screen for my test at web https://my.codingolympiad.org/compatibility-test but it always says Screen sharing: Error occurred: getDisplayMedia requires transient activation from a user gesture. I need help with this

Hi, I can't delete any bookmark. I have tried it : on the page, by clicking the star and "remove bookmark" ; in the bookmark list, by right-click and "delete bookmark" ; in the bookmark list, by using the "organise" tab and choosing "delete bookmark". It affects, as far as I can tell, all my bookmarks. I can add new bookmarks, but not delete them. I clean my cache regularly, and my browser is up to date. I use Windows10, in case that is relevant. I would be grateful for any help you could provide, Have a good day, J.

Bonjour,

Mon PC W10 m'a lâché et me voici sous ...W11......j'avoue que pour le moment on n'est pas copain/copain !

Voici ma question : Firefox est installé, mais quand je vais dans "Profiles", j'ai le contenu du dossier xxxxxxxx.default qui s'affiche mais pas le dossier !!! Comment procéder ???

De plus "profiles.ini" me semble bien bizarre ...à quoi doit-il ressembler ????

Merci pour votre aide et bon WE @ TLM

I am trying to add a new Outlook.com email account to Mozilla Thunderbird on Windows, using IMAP with OAuth2 authentication.

The account works correctly through Outlook.com webmail, but Thunderbird repeatedly fails to complete authentication.

I have tried the following:

1. Configured the account using IMAP with OAuth2 authentication.

2. Checked the incoming and outgoing server settings.

3. Attempted to add the account several times.

4. Checked the POP and IMAP settings in Outlook.com webmail.

5. Tried using a separate Thunderbird profile to investigate the problem.

Thunderbird does not successfully authenticate the account, preventing me from adding it.

I already have existing email accounts in Thunderbird, including an ntlworld.com account and a Hotmail account configured using POP.

My intention is to migrate my existing ntlworld.com emails and folders to the new Outlook.com account using IMAP.

Could someone please advise why OAuth2 authentication is failing and what settings or troubleshooting steps are required to resolve this?

I would particularly appreciate guidance that will not interfere with my existing Thunderbird accounts or stored emails.

I tried to connect using my proton mail, with the correct credentials and mail, using IMAP (auto), but I received the same message: "No se puede iniciar sesion en el servidor. La configuración, el nombre de usuario o la contraseña probablemente son erróneos".

How can I do to solve this?

Descripción: ProtonMail Nombre del servidor: 127.0.0.1 Puerto: 1025 Nombre de usuario: pixxxxxxx@proton.me Método de identificación: Contraseña normal Seguridad de la conexión: STARTTLS

To ask this question, I had to sign in. But the password to sign in, which permits me to reach this page, where I can ask this question, does not give me access to my email. I have tried using my apple account password and my computer password to no avail. How do I fix this?

Had to change primary email to regain access (can't remember if I had to add or just swap primary and secondary) So I was able to restore bookmarks from a cloud copy backup. But now I can't login using the old primary email profile to sync passwords. Logging in says 'Must use primary email' but it doesn't have any passwords

Should I back up locally then swap primary email or is there another way?

My iphone Firefox browser app keeps crashing. I have updated the app to latest 158.1, including now having latest operating system on iPhone 16 27.0.1 but still just crashes without any notice.

Some background: Firefox (and many other apps) were running fine, then late yesterday afternoon (but I haven't had time to look at it until now) my laptop started swapping heavily, and after waiting for some time for it to become usable, I gave up and held the power-button down for long enough to make the computer turn off. Then I waited some seconds and pressed the button to turn it back on. Things seem to work, except that firefox won't start normally.

What happens now: When I start it by executing `firefox-esr` from a terminal, it dies (the terminal just displays "zsh: killed firefox-esr"), if I then try to start it again, it open a dialog saying the was some problem (didn't note down what it said precisely) and that I could start it in safe mode, when I accept that, firefox opens with a page saying it couldn't restore my session (it talks Danish) and offers to start a new or restore the session, when I clcik that (I've never known it not to work) it opens windows and tabs that looks like what I had. It does not open a dialog like the one shown on: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode?as=u&utm_source=inproduct

Instead of spending a lot of time troubleshooting. I thought I would just go for a full refresh, so I found: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

but following that doesn't work! I can follow the first two steps (i.e. clicking the menu and select "Help" and "More troubleshooting information". That opens a new tab on "about:support", but that does not have a "Refresh firefox" button on the right side of the page as described.

The "Copy text to clipboard" button on that page does not copy anything, but the "Copy raw to clipboard" puts the data that is shared below on the clipboard.

hi i got my account deleted by acsident . it was on this email (arash.satan.soul@gamil.com) is there any way to recover my bookmarks and saved passwords ?

plz  help i had that that account for years and all my passwords and bookmarks are on it

Hi! I´m using Jdownloader2. After an update of Firefox the captcha-extension of JDownloader didn´t work anymore. I reinstalled Firefox, but adding the extension is still prevented. Following quote appears: "Firefox hat die Website daran gehindert, Sie zu fragen, ob Software installiert werden soll" It should be in yellow (but it isn´t), like following site describes: https://support.mozilla.org/de/kb/Add-ons-koennen-nicht-installiert-werden#w_firefox-hat-die-website-daran-gehindert-sie-zu-fragen-ob-software-installiert-werden-soll Furthermore there should be a button to authorize the installation. Instead there is only the button "OK". I followed the help-site mentioned above to the letter, to no avail. By the way, I´m using Nightly now, but JDownloader2 automatically wants access to Firefox. Would you please tell me, how to add the mentioned extension. Without it I couldn´t download most files! Please answer to following email: [redacted email from community support forum]

Best regards, Stefan P. aka perechon