Unable to receive e mail via thunderbird
Hi
Since just after midnight last night I am unable to receive mail on my me.com account.
I can receive on my iphone & on the same computer I use thunderbird by using outlook (all of which have the same settings). I can even send from thunderbird & receive the e mail via outlook or iphone, but won't turn up in thunderbird. I get a message saying server timed out. Have increased the timeout to 150 secs, but still no joy. All worked fine until last night. Have made no changes although I think that thunderbird did an update yesterday. Could this be related?
Dave
Все ответы (7)
I bet you got a nice shiny anti virus program for your mac.
Thunderbird updated and suddenly no worky is classic anti virus firewall interference.
Wrong on both counts. I have used the same virus solution for years & I don't have a mac.
I have sort of got things working. I started mozilla in safe mode, and restarted which downloaded messge headers but wouldn't allow me to read them. A second start in safe mode & restart downloaded the message content.
It is working now after a fashion, but there seems to be a slow communication between mozilla & the apple server with negotiation for new mail taking a couple of minutes.
Dave
So then what is your anti-virus software?
Ok, so I guessed someone using that browser had to be using a mac... sorry about that. But that is where we a left here, guessing about operating systems and anti virus programs because people simple don't provide any usefully information with their questions. But I take exception to your suggestion it is not your anti virus program. What on your computer updates more frequently that your anti virus program? The honest answer is unless your using daily builds of development software, nothing. It \updates itself (in my case twice a day) and those updates are to the definition files and the program. So you have not need using the same anti virus for years, you may well have been using the program for a day.
McAfee recently continued their year long disastrous release cycle by releasing an update that basically makes Thunderbird operate in a glacial manner. So here is the challenge. Restart your computer in safe mode with Networking and run Thunderbird. Is it still slow?
What anti virus solution have you used for years? On what operating system?
Изменено Matt
Hi sorry for delay replying. AV is eset nod32. I must admit I've always assumed that the updates were purely to the virus signature files rather than the programme itself. o/s is windows vista.
Touch wood all seems to be running ok today though.
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
Just an FYI, an extract from my own NOD32 Logs
8/04/2014 12:53:07 AM Kernel The program modules have been updated.