Форум поддержки Thunderbird

Hey guys! I'm coming back to Thunderbird after a long time cause I really like the look of 102. I'm trying to setup my email accounts and I keep getting an error asking me to Add Security Exception. When I confirm it, it just pops back up again immediately. It's happening for both my Gmail and Microsoft 365 accounts. I've tried totally disabling Windows Security and following the guides about Gmail and Thunderbird and nothing has worked. Any suggestions?

Thunderbird keeps asking for address book password everytime I open thunderbird. I have selected to "save password in password manager" but it won't save it. It works after I enter it, properly syncs my address book, but it's frustrating when to have to copy from my lastpass every time I open it.

I have looked in preferences in saved passwords and it is not there. My imap, smtp and caldav logins are there, but no carddav password. Nothing else asks for password, just carddav.

Using: - Windows 10 Pro 21H1 - Thunderbird 91.11.0 x64 - CardDAV server is hosted by zoho (https://contacts.zoho.com)

The certificate on our in-house hosted Exchange server was updated and now the Thunderbird users can't send emails. Appleail users and iPhone and Android email clients can send mail. The Thunderbird users can receive mail, but when sending, we get the message "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) post.samuels.org using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." We have tried deleting the certificate and rebooting and then adding the new certificate. We have tried setting the security to SSL/TSL and none, but still couldn't get emails to send. Our IT contractors tried a lot more things.

I have two email accounts prosper@melonyyoung.com and melonyyoung@live.com. The first was originally thru GoDaddy but was since farmed out to Microsoft. The second always Microsoft. Recently I get an email to "update your settings to keep your email client working" which I did. Now I cannot get these accounts to SEND. I can send thru web Office365 email, but all of my emails are at Thunderbird where I want to keep them.

I have checked, rechecked, changed . . changed . . changed . . . all server settings back and forth probably 50+ times and to no avail.  I'm no email newbie and I can follow straight forward directions.  I've even deleted account and added again . . . still same issue. 

My prosper@melonyyoung.com is now working, but the melonyyoung@live.com is not -- keeps trying to login to Microsoft, but will not allow me to go any further, doesn't recognize the email. Please help. This has just started and I've worked steadily to resolve on my own. I did get Microsoft assistant to remote access my computer and THEY could not fix it.

I am not going to ask for help here -- not again. I have been trying for a year or longer to find out what is causing Thunderbird to display "Not Responding" message every time I direct it to download new messages. It pops up a dozen or more times during every download session. Usually takes about 15 minutes for Thunderbird to download messages. On the other hand I have Outlook 365 installed which I have to pay annually for and when it opens and I direct it to download the same new email messages, it takes Outlook 365 about 30 seconds to do what Thunderbird is taking 15 minutes to do.

      I have looked at  "every"  internet posting on dozens and dozens of different websites about correcting Thunderbird errors.   I have un-installed Thunderbird and re-installed.  I have uninstalled Firefox browser and tried using Thunderbird while only MS Edge in installed -- still "not responding" issues.    Re-installed Firefox and it does not help.    Terminated my antivirus programs and tried to use Thunderbird -  "Not Responding" still.    Change antivirus setting to not ever look at Thunderbird and that makes no difference.   Tried uninstalling some other programs to see if it helps.   Turned off the  automatic "Compound Folders".   Nothing ever does help -- get the idea!!!    The one thing I have not done is to open in "SAFE MODE" and seeing what happens.   I think the Thunderbird support says something like in safe mode to uninstall every program you have one at a time -- reboot in between each uninstall -- then reboot and see if Thunderbird is still "Not Responding".   I do not need to go through those long hours of time to try that method as I see from MANY user postings that they have tried that and Thunderbird STILL displays "Not Responding" to them.     
     The Thunderbird splash screen asks for SUPPORT and DONATIONS to help then keep Thunderbird running --but I have donated many times over past years to Thunderbird and Mozilla.   I just cannot see sending money in that direction any longer as the "NOT RESPONDING" issue is serious and it is happening to thousands of Thunderbird users and this has been going on for years based on the assorted dates I see on User Postings.    This cannot go on for users anymore.   I will not bother posting to Thunderbird Forum any longer, nor will I scour the internet for solutions to this problem.     I will soon delete my Thunderbird program from all my computers and stick to MS Outlook 365 since it is working flawlessly.   
     I only hope the Thunderbird computer tech people find some way of resolving this OLD issue before everyone is forced to delete Thunderbird and stop all Donations to support.    Thunderbird used to be a really GREAT PROGRAM.   Maybe taking it out from under Mozilla support was a mistake as things are not going to well anymore.  

GPTDesign47

how to regain access after your recent update did something to Thunderbird. The computer I am using for this has not yet received that update. I have a great deal of difficulty downloading stuff, so I usually need to hire a techie to do that for me. Hopefully you can fix this for me.

Hi, This morning I started getting a failed login error for my Outlook account. Thunderbird will not accept my current password. Did something get changed with the latest Windows update that I should check? Any help is appreciated. Thanks.

UPDATE: I changed the security settings and all is good. I would just delete this post, but I can't figure out how lol.

No matter what I do, clicking on Archive will cause TB to freeze up for 5+ minutes. I don't know what else to try. I have 200,000 headers in my Gmail Archive. Is that simply too much to TB?

Here's what I've tried:

• I have created and recreated my profile. Uninstalled and started from scratch countless times.
• I have tried new installs of TB on Windows (11), Mac (Monterey) and Linux (Arch/Gnome).
• I have tried the Stable release and the Beta (102.b8).
• I have changed sync to not keep (or to keep) messages on device.
• I have lowered sync to 30 days.
• On the Windows version, I have turned off Windows Search integration and whitelisted my profile in Windows Defender.

I'm at a loss. I like TB, but I can't fear a 5+ minute freeze by clicking on Archive. Ideas?

Hello,

We are a business and have a Thuderbird email account and are having issues sending emails to valid email accounts. It's been going on for about 3 weeks now and we have updated Thunderbird, contacted our email carrier, Nexcess, and nothing seems to be working to fix the issue. Is there a way to fix the problem so we can continue to use Thunderbird emails? Most of our transactions with our customers are through email and are time sensitive. Can you please help!?!?!

There are 3 emails attached to our Nexcess account and all 3 are having the same issues: laurah@bonniemohr.com, kate@bonniemohr.com, bonnie@bonniemohr.com.

Below is an example of the 'mailer-daemon' kick-back we are getting after sending an email. I know the emails are valid because we are receiving their emails but are unable to reply back to them.

Subject: failure notice Date: 29 Jun 2022 13:46:22 +0000 From: MAILER-DAEMON@cloudhost-77553.us-midwest-1.nxcli.net To: laurah@bonniemohr.com

Hi. This is the qmail-send program at cloudhost-77553.us-midwest-1.nxcli.net. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.

<Jennifer.King1@usda.gov>: 104.47.64.110 does not like recipient. Remote host said: 550 5.7.1 Service unavailable, Client host [209.126.25.70] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/209.126.25.70 AS(1440) [BL0GCC02FT034.eop-gcc02.prod.protection.outlook.com] Giving up on 104.47.64.110.

--- Below this line is a copy of the message.

Return-Path: <laurah@bonniemohr.com> Received: (qmail 5642 invoked by uid 108); 29 Jun 2022 13:46:21 +0000 Received: by simscan 1.4.0 ppid: 5282, pid: 5441, t: 1.0775s scanners: spam: 3.4.2 X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on cloudhost-77553.us-midwest-1.nxcli.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=7.5 tests=ALL_TRUSTED,HTML_MESSAGE, URIBL_BLOCKED autolearn=ham autolearn_force=no version=3.4.2 Received: from unknown (HELO ?192.168.0.144?) (laurah@bonniemohr.com@63.232.35.195) by cloudhost-77553.us-midwest-1.nxcli.net with ESMTPSA; 29 Jun 2022 13:46:20 +0000 Content-Type: multipart/alternative; boundary="------------znpfJxN7bu0kIzeiQ4XsCuxG" Message-ID: <1bba838c-eb11-9959-62cf-f806684cdc69@bonniemohr.com> Date: Wed, 29 Jun 2022 08:46:19 -0500 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.10.0 Subject: Fwd: Fwd: McLeod 2022 Acreage Certification _ July 15th Deadline Content-Language: en-US References: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com> To: Jennifer.King1@usda.gov From: Laura Hanson <laurah@bonniemohr.com> In-Reply-To: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com> X-Forwarded-Message-Id: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com>

This is a multi-part message in MIME format.

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

Tbird 91.10.0 (64bit) on Windows 10

For the last couple of years, each time I open Thunderbird I get an error message for each email address : "login to sever imap.earthlink.net with username ". . . ." failed".

This error message is erroneous, because all new mail has already been placed in the inbox. So, I just click the X to make the message go away.

It's not a major problem, just a nuisance.

Is there any way to stop the fake error message?

I've asked before, and got no reply. But maybe this Support page is new.

There are times it works fine but also days where I keep getting "blacklisted" messages and can do nothing and it's getting worse. Right now is one of those times. I read the one query which was about using BCC which I never use so got nowhere. Right now neither email works due to blacklisting and it always want me to change passwords which never works either. I can go directly to Comcast and get my work done but they don't have a mean for me to save to folders on my computer. Sometimes I can reboot my computer or go online and do some work and come back out and it works but that's getting less possible it seems.

I was reading email, archiving some and deleting others. After deleting a message, it started deleting all messages in the folder as if I were pressing "Supr" continuously. To stop that, I clicked on a folder. It showed the display "Are you sure you want to delete folder xxxx?" After clicking no, I went back to where I was reading and it continued deleting. So I closed Thunderbird. Opened a terminal window to test if keyboard was stuck but but there was no sign of a key being struck.

After reopening Thunderbird, there is no trace of the deleted messages. Those I manually deleted are in the Trash folder but those deleted without control are not. This makes me think it is not a problem with my keyboard or OS but something related with a bug at Thunderbird. Does this seem right or am I missing something?

I am using Thunderbird 91.9.1 (64-bit) on a clean new Ubuntu 22.04 install. All updates are applied up to date. I have not found any bug related to this and I do not know what to do. I am very wary about continuing to use Thunderbird.

Emails are not showing their content, they're coming through and being marked as un-read however when I click on the message, it's not being displayed. I'm just getting a blank page. I've tried this on multiple versions of thunderbird and have also tried it in safe mode (Troubleshoot mode) and I'm still unable to view the email. I believe it could be to do with the type of email? HTML or plain text, attachements? I'm unsure and would love to know!

Thanks, Sam

Hi There,

I have a friend who uses Mozilla Thunderbird and they have told me that all their emails are now going into the junk folder. It has only happened very recently. They are using Windows 10 and they have BitDefender (free version) installed. I have no idea where to start with this. Can anyone give any suggestions please?

Thanks!

For some reason Ihavent been able to receive emails on my PC since 17th June. I can receive them on my ipad and iphone, but that isnt always convenient. Any suggestions? Thankyou

Hello. After I entered the data of the new GMAIL mail, after pressing the button ready opens authorization window from GOOGLE. And on this all hangs, no buttons do not work. How to fix it? I can not add a new mail.

Thank you in advance.

Below is a screenshot of the moment where everything hangs

When I enter a website that has an email address and click on it in the past Thuderbird would open with the email address . It just open up with out the address I have to copy and paste the address. 102.0b8 Thanks Glenn pollockg@cox.net

I have installed TB91 on Windows 10. I used the new CardDav in-built feature to connect my Address book with my Google Contacts. The initial connection imported all of the contacts correctly, but I am finding that the syncing only works one way. Any additions or changes I make to Thunderbird Address Book do show up in the Google Contacts, BUT any changes or additions to the Google Contacts are not reflected in the TB Address book. I have installed TB91 on an Apple MacBook, connecting to the same Google accounts, and the syncing works perfectly in both directions. Email and Calendar are syncing just fine. It's only a problem with the Contacts/Address book on Windows 10. Any suggestions for what might be causing the one-way problem on the Windows 10 desktop, or how to fix it? I'd be happy to do do a total uninstall and reinstall if necessary, but it would be great to find a simpler solution. Thank you.

Hi - I recently had to do a complete erase/re-install of my Mac, including re-installing T-bird, and my messages now have incorrect dates in the received / date column. This is true both for all old messages and new message that arrive in my inbox. The "time" is correct, and everything appears in the correct sequence, but the month/date/year are wrong. I've read through some previous threads on this topic and tried the fixes to no avail. Any other ideas? It's T-bird version 91.10.0 my Mac is running Monterey 12.4. Thanks!

I have three email accounts setup (1 gmail, and 2 for my domain at Host Gator). The gmail accounts work fine, as well as 1 of my host gator emails, but I'm unable to send emails from the other of my Host Gator emails. Both using same server settings. Host gator says everything tests fine on their end. I can receive emails fine.

When I send an email there is no error message. It says it sends, it is moved to the sent folder, but it never is actually sent. I can log into my web-mail and see even there it's in the sent mail, but again, it's never received no matter who I try and email.

What is strange is 1 email works, the other does not. I did a clean install of thunderbird and did not help. I created a new profile and that worked for about a day or two, but again am having the same issues with the 1 email where they show sent but end user never receives them.

I am using version: 91.10.0 (32-bit)

Thoughts? I am at wits end here.