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how to stop about blank

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  • 4 имеют эту проблему
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  • Последний ответ от jscher2000 - Support Volunteer
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I can be surfing the net and I get about blank or a new tab opens and redirects to another page. I have run my virus protection and i cant seem to fix it. please help.

I can be surfing the net and I get about blank or a new tab opens and redirects to another page. I have run my virus protection and i cant seem to fix it. please help.

Все ответы (2)

Try removing (or at least disable) the following two extensions:

  • MyWordTool 0.1
  • Value Apps 1.7.0.0

You can configure, disable, and often remove extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions.

If the Remove button is missing, usually there is an entry in the Windows Control Panel, Uninstall a Program, to remove it. The name may not be obvious, so it can be useful to click the "Installed on" column heading and look for any surprises.

Can you get solve it?

If you suspect there might be other things amiss, the following support article lists scanning/cleaning tools other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.