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How do I get rid of sweet packs?

Katrina88 отвечено
Katrina88

I've tried to get rid of Sweet packs, which I believe is malware, but it keeps coming back. How can I get rid of it permanently?

I've tried to get rid of Sweet packs, which I believe is malware, but it keeps coming back. How can I get rid of it permanently?
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Выбранное решение

Katrina, try this removal guide.

Then scan your computer with Malwarebytes and AdwCleaner.

Все ответы (4)

hello Katrina88, please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page

How sweet packs coming back? As popups or homepage or other forms? See here Remove Sweetpacks

Изменено Nellus

Выбранное решение

Katrina, try this removal guide.

Then scan your computer with Malwarebytes and AdwCleaner.

Thanks for your advice. I've managed to get rid of the problem, 'fingers crossed' it won't come back.