Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I cannot get on to NETFLIX

  • 6 ответов
  • 6 имеют эту проблему
  • 51 просмотр
  • Последний ответ от jaymarvan

дополнительные действия

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

Выбранное решение

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

Прочитайте этот ответ в контексте 👍 1

Все ответы (6)

дополнительные действия

Firefox does work with Netflix. Try typing about:addons into your address bar, then going to Plugins, then enable Silverlight, does that work?

дополнительные действия

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
дополнительные действия

Thanks for your help....it worked

дополнительные действия

thanks so much for your help...it solved the problem

дополнительные действия

Выбранное решение

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

дополнительные действия

Hi, The problem was solved when I cleared the cookies for Netflix....Netflix has been having lots their own technical troubles since Christmas Eve day...clearing the cookies for Netflix seems to get me back onlime with them. thanks so much, Happy New Year to you all.