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thunderbird keeps asking for a password before sending email

mgold3

I'm trying to re configure Thunderbird, to avoid the constant requests for passwords each time I try to send an email. My server sent me a link to a discussion of this problem, which listed several possible solutions to the problem. #3 and #4 did not solve my problem.

  1. 2 suggests I delete the Tbird files logins and logins.json. I followed the procedure:

Menu/help/troubleshooting information/profile folder/open folder.

I found the two files, but I cannot delete them because "the files are still open". Where do I go from here? Please reply via email [redacted from community support forum] @pathcom.com

I'm trying to re configure Thunderbird, to avoid the constant requests for passwords each time I try to send an email. My server sent me a link to a discussion of this problem, which listed several possible solutions to the problem. #3 and #4 did not solve my problem. #2 suggests I delete the Tbird files logins and logins.json. I followed the procedure: Menu/help/troubleshooting information/profile folder/open folder. I found the two files, but I cannot delete them because "the files are still open". Where do I go from here? Please reply via email [redacted from community support forum] @pathcom.com

Изменено James

Все ответы (1)

I wonder whose and where is this discussion "your server" sent you to. There's a lot of bogus information on the Internet.

If the files are open, it's most likely that Thunderbird is still open and the files are in use. You should close Thunderbird before deleting these files. You should make a backup copy of each before proceeding.

I'm skeptical that deleting these files will have the effect you intend.

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