Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Открытый

help report scam bot accounts

Gabi

is there any way to contact someone from actual support about reporting/taking down an obvious spam bot account? i have an old post in the connect forum that i can no longer access (my email has changed and it didn't connect to my account for some reason). this bot account is responding to the post with spam messages: user byt434t. looking at their other responses shows nothing but similar spam messages.

i have already reported the messages to moderators but that might be myself (who can no longer control that specific account regardless).

much appreciation for anyone who can rectify this issue.

attached is one of the messages responding to my own (old) user profile that i cannot access.

is there any way to contact someone from actual support about reporting/taking down an obvious spam bot account? i have an old post in the '''connect forum''' that i can no longer access (my email has changed and it didn't connect to my account for some reason). this bot account is responding to the post with spam messages: user '''byt434t'''. looking at their other responses shows nothing but similar spam messages. i have already reported the messages to moderators but that might be myself (who can no longer control that specific account regardless). much appreciation for anyone who can rectify this issue. attached is one of the messages responding to my own (old) user profile that i cannot access.
Приложенные скриншоты

Все ответы (3)

Hello

That's true.

On https://connect.mozilla.org, there are a lot of spammers they send unsolicited and often unrelated messages. They are disturbing the discussions, what is regrettable.

(e.g) 9 months ago https://www.youtube.com/watch?v=FT3CNnlg7E0

https://connect.mozilla.org/t5/discussions/action-needed-mozilla-connect-participation-survey-2026/m-p/135148/highlight/true#M54422 I would also welcome the Support site's pre-checking of URL links. The fact that Connect allows users to post links as they please means that there is a glut of seemingly AI-generated spam messages.

Изменено Agent virtuel

In a ways some good news is Mozilla is looking to migrate Connect to here and this could also be bad news in a ways.

https://support.mozilla.org/en-US/forums/contributors/717717 https://support.mozilla.org/en-US/forums/contributors/717716 https://support.mozilla.org/en-US/forums/contributors/717715

The problem is the Mozilla staff has been trying to make the Questions section more multi-purpose for not just the product support it has been used for almost two decades. Now since early April it is being used also for zendesk and agents who deal with subscription based products and Mozilla Accounts and such stuff. Though an Admin claims the UI downgrade we have been suffering through with since April had nothing to do with them even though there is various evidence otherwise. Some UI things have thankfully been brought back though it was much before before April for both contributors and mods in usefulness and efficiencey. https://support.mozilla.org/en-US/forums/contributors/717591

My worry is that the Connect integration is going to lead to more UI downgrades under the guise of a cleaner simpler look as they say. Potential for more frustrations yet again oh what fun.

About AI features with Firefox AI controls https://support.mozilla.org/en-US/kb/firefox-ai-controls

Preview webpages in Firefox with link preview https://support.mozilla.org/en-US/kb/use-link-previews-firefox

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.