Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Открытый

Firefox will not open, was fine last night but trying to open this morning it is as if it has disappeared, no window opens up at all

thisissasha

It is as if Firefox has disappeared from my desktop. I click on the shortcut but nothing happens. It was working fine last night. I have tried uninstalling/reinstalling but still nothing. A window does not even appear.

Moderator note: This question has need edited to add the OS info provided by the OP.

It is as if Firefox has disappeared from my desktop. I click on the shortcut but nothing happens. It was working fine last night. I have tried uninstalling/reinstalling but still nothing. A window does not even appear. ''Moderator note: This question has need edited to add the OS info provided by the OP.''

Изменено Denys

Все ответы (10)

If you instead of the shortcut launch it from its folder, or somewhere where it's actually installed, is there any difference?

Hi mate, still no luck with either suggestion.

There's a tip in support.mozilla.org/en-US/questions/1594562#answer-1833974 to “Run this program in compatibility mode” that seemed to help on some older HW/OS if you wanted to try that.

Thanks mate, I'll give it a go

Hi mate, I am using Windows 10.

Hector said

Bonjour, je ne pense pas que cela soit le problème mais comme windows 10 est obsolete,cela peut peux être causer un problème de fichier avec firefox.

That's wrong, Windows 10 is supported by Firefox (and will be supported for quite a while).

Thanks, I thought that would be the case

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.