Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решён

phone factory reset and lost tabs

elaj16

I had issues with my phone and had to do a full factory reset. I have since logged back into firefox but I want go be able to recover all of the tabs I had open and all of the collections I had saved. Is that possible?

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

I had issues with my phone and had to do a full factory reset. I have since logged back into firefox but I want go be able to recover all of the tabs I had open and all of the collections I had saved. Is that possible? ''Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.''

Изменено Denys

Все ответы (2)

Possible if you either used an on-line backup option or saved your profile off the phone.

Выбранное решение

Hi,

From what I know, the only simple way would be using Sync (which, as it looks like, you've already done). Unfortunately, Sync doesn't include collections. Regarding open tabs, they may be available in the Sync view: View synced tabs from other devices in Firefox for Android.

PS I've also moved your question to the Firefox for Android forum.

Изменено Denys

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.