Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решён

Identified spam messages are not moved to spam folder

buchanan.varclin

Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back seemed to stop it happening. I have tried undoing and re-doing settings to no avail. Can someone help please?

Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back seemed to stop it happening. I have tried undoing and re-doing settings to no avail. Can someone help please?
Прочитайте этот ответ в контексте

Выбранное решение

See my image (Account settings > Account > Spam Settings

Все ответы (4)

There are also "Global Spam Settings" to observe in Settings > Privacy & security > Spam....

Sorry, but already tried that, tried again and no joy. Must be something else?

I also have this problem. I have tried resetting the spam settings.

I have manually set messages as spam but messages still show up with the spam indicator, indicating that the message is spam but it does not move it to the junk folder. I have set the spam setting to move it to the junk folder. Why doesn't it automatically go to the junk folder? When I set a message as spam it is sent to the junk folder but after that the same sender shows up and is marked as spam but not automatically moved to the junk folder. If I toggle the indicator off then on, the message goes to the junk folder. After that it shows up with the indicator but does not automatically move to the junk folder.

Выбранное решение

See my image (Account settings > Account > Spam Settings

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.