Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Bookmarks and History are completely gone and the back-up files are empty

  • 1 ответ
  • 0 имеют эту проблему
  • 43 просмотра
  • Последний ответ от Bob Hamel

Michael R. Earle
Michael R. Earle

My Bookmarks and History are completely gone. I tried the recommended procedure to restore them from a back-up, but the supposedly automatic back-up files are completely empty. I have no idea how this might have happened. I have tried disabling some of my anti-virus apps to no avail. The only thing I can think of is that I may inadvertantly erased them when I ran a CCleaner scan. I could really use some help here!

My Bookmarks and History are completely gone. I tried the recommended procedure to restore them from a back-up, but the supposedly automatic back-up files are completely empty. I have no idea how this might have happened. I have tried disabling some of my anti-virus apps to no avail. The only thing I can think of is that I may inadvertantly erased them when I ran a CCleaner scan. I could really use some help here!

Все ответы (1)

Bob Hamel
Bob Hamel

I lost my bookmarks and tabs with their updates. Customer service basically says go figure it out in the Community. Pretty weak service!! I know it has probably effected many users so I wish we could ALL speak up. It is their software!!!

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.