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File upload changes not reflecting in online loan form (Firefox mobile)”

Denys отвечено
Roshan Shrestha

I am trying to fill out an online loan application form using Firefox on my mobile device. When I upload or edit a file in the form, the changes do not appear or get saved. The form continues to show the old version of the file even after I re‑upload the updated one. I have already tried refreshing the page and re‑logging in, but the issue persists. This problem occurs only on Firefox mobile; when I use other browsers, the upload reflects correctly. Please advise if this is a compatibility issue with Firefox mobile or if there are specific settings I need to adjust.

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I am trying to fill out an online loan application form using Firefox on my mobile device. When I upload or edit a file in the form, the changes do not appear or get saved. The form continues to show the old version of the file even after I re‑upload the updated one. I have already tried refreshing the page and re‑logging in, but the issue persists. This problem occurs only on Firefox mobile; when I use other browsers, the upload reflects correctly. Please advise if this is a compatibility issue with Firefox mobile or if there are specific settings I need to adjust. ---

Все ответы (1)

Hi there,

Please clarify:

  • Your phone OS and its version
  • Your Firefox version
  • The problematic website URL

Also, I'd suggest clearing cookies and site data first (here's an article for Firefox for Android).