Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

No longer able to sign into Apple iCloud.com

  • 2 ответа
  • 1 имеет эту проблему
  • 80 просмотров
  • Последний ответ от adrian.biafore

more options

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Выбранное решение

Hello

you can try

1 Clear Cookies and Site Data

   Open Firefox and go to iCloud.com.
   Click on the padlock icon in the address bar.
   Click on "Clear cookies and site data..."
   Confirm by clicking "Remove".
   Now, try logging into iCloud.com again.

You may also want to do the same for apple.com and appleid.apple.com as they are part of the same login process.

2 Disable Extensions

3 Check Firefox's Security and Privacy Settings

4 Check for Firefox Updates

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

Hello

you can try

1 Clear Cookies and Site Data

   Open Firefox and go to iCloud.com.
   Click on the padlock icon in the address bar.
   Click on "Clear cookies and site data..."
   Confirm by clicking "Remove".
   Now, try logging into iCloud.com again.

You may also want to do the same for apple.com and appleid.apple.com as they are part of the same login process.

2 Disable Extensions

3 Check Firefox's Security and Privacy Settings

4 Check for Firefox Updates

more options

Hey George. That worked like a charm. "Problem" solved. Thank you!!

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.