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My Mozilla account was [email address] . Today I noticed, that joanna with j had become ioanna with i

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Joanna.Ikebana
Joanna.Ikebana

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

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Paul
Paul
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Выбранное решение

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

(I am going to remove your email addresses from your question for your privacy and security as this is an open forum.)