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latest update

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  • Последний ответ от jscher2000 - Support Volunteer
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I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

Все ответы (3)

On the last point, Yes, there is a four week beta test cycle.

It's not normal for Firefox to lose your settings. Did Firefox mention anything unusual during your upgrade, like needing to perform a Tune-up or forcing you to create a new profile.

As a general next step:

Close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

Then try the steps in this article: Recover lost or missing Bookmarks.

Can you find a different profile that has your missing data?

If not, does the "Restore" feature show any files you can roll back to: Restore bookmarks from backup or move them to another computer.

same here wtf looks like I will just have to unistall and use a different browser. I liked fire fox

ronbo1680 said

same here wtf

Do you mean after the update you lost your bookmarks and settings?

Did you try the steps in my earlier reply?