Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Printing and print preview not working (endless spinning wheel)

  • 6 ответов
  • 8 имеют эту проблему
  • 90 просмотров
  • Последний ответ от Myself

дополнительные действия

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated). I already tried the Troubleshooting information -> Clear saved print settings, but to no avail. Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).
Приложенные скриншоты

Все ответы (6)

дополнительные действия

Hello

Of course, it's not the answer expected.

For information purposes.

Since the release of https://www.thunderbird.net/en-US/thunderbird/102.0/releasenotes

Printing using the system dialog without preview now supported; Set print.prefer_system_dialog to true

1 - Go to config editor https://support.mozilla.org/en-US/kb/config-editor 2 - Enter a search term print.prefer_system_dialog

дополнительные действия

Thanks for your reply. I set the option to True, but still it doesn´t print to PDF. See screenshot for the console output when clicking on Save.

дополнительные действия

Hello

Thunderbird 128.11.1esr. I haven't noticed any problems. I Saved as..., a attachment pdf and print.

Of course, it's not the answer expected, i don’t know what else to tell you, i'm not, flatpak.

System Thunderbird installation https://support.mozilla.org/en-US/kb/installing-thunderbird-linux#w_system-thunderbird-installation, that's my installation.

Изменено Agent virtuel

дополнительные действия

Hi,

Just to be clear, I'm not talking about printing attachments, I want to print the email itself. However, your suggestion did trigger me to save the email as HTML, open it in Firebird and then print it, which does work.

So workaround found :), but the underlying problem still exists.

дополнительные действия

Hello

Dodo said

print to PDF.

Ok, and sorry, i misinterpreted.

I don't have a malfunction.

(Nb) in the screenshots, I've hid, the user names. Clarification: On my screenshot, in the taskbar, this is not the “usual icon”, but some time ago, i probably made a mistake, then, i’ve created a new launcher, The icon was present here https://connect.mozilla.org/t5/ideas/extending-windows-7-and-8-support/idc-p/47558/highlight/true#M38504

дополнительные действия

I had the same problem with printing, and after setting the print.prefer_system_dialog parameter to true, I finally managed to print emails and save them as PDFs. Just one last question: why on earth is such an obvious, everyday feature so complicated to turn on? Why do I need to search the internet and forums just to enable printing?