Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

S/MIME certificate import

  • 3 ответа
  • 0 имеют эту проблему
  • 4 просмотра
  • Последний ответ от christ1

more options

Dear Thunderbird Support Team,

I'm experiencing an issue with using my digital signing certificate in Thunderbird. I have imported a p12 certificate into Thunderbird on my Ubuntu system, and everything seemed to go fine during the import. However, when I try to digitally sign my emails, I receive an error message that says, "Certificate Manager can't locate a valid certificate that can be used to digitally sign your messages with an address of [XXX@XYZ]." It is hosted by an academic institution using office365 products.

I have checked the certificate details and noticed that the Basic Constraints section shows "Certificate Authority: No" marked as critical. I’ve seen that certificates on the internet often have different settings, and I’m wondering if this might be causing Thunderbird to not be able to find my certificate. I have checked the authority settings and both boxes are marked.

I am running the latest version of Thunderbird on Ubuntu, and I have verified that the certificate is imported under "Your Certificates" in Thunderbird's Certificate Manager. My email address in Thunderbird matches the one on the certificate, but the error persists. I would appreciate any help.

Best regards, Thomas G.

Dear Thunderbird Support Team, I'm experiencing an issue with using my digital signing certificate in Thunderbird. I have imported a p12 certificate into Thunderbird on my Ubuntu system, and everything seemed to go fine during the import. However, when I try to digitally sign my emails, I receive an error message that says, "Certificate Manager can't locate a valid certificate that can be used to digitally sign your messages with an address of [XXX@XYZ]." It is hosted by an academic institution using office365 products. I have checked the certificate details and noticed that the Basic Constraints section shows "Certificate Authority: No" marked as critical. I’ve seen that certificates on the internet often have different settings, and I’m wondering if this might be causing Thunderbird to not be able to find my certificate. I have checked the authority settings and both boxes are marked. I am running the latest version of Thunderbird on Ubuntu, and I have verified that the certificate is imported under "Your Certificates" in Thunderbird's Certificate Manager. My email address in Thunderbird matches the one on the certificate, but the error persists. I would appreciate any help. Best regards, Thomas G.

Все ответы (3)

more options
"Certificate Manager can't locate a valid certificate that can be used to digitally sign your messages"

Is there any more information in the Error Console when you attempt to sign messages? Press Ctrl-Shift-J to bring up the Error Console.

</blockquote> ... the Basic Constraints section shows "Certificate Authority: No" </blockquote>

If this is for your personal cert, then it obviously isn't a CA cert, so "No" is correct.

Полезно?

more options

Hello,

no I only get a message in the screenshot i attached. There is also no information in the Error console regarding the issue. If I try the Select... button and get the error, no new line appears in the console either.

Полезно?

more options

From your screenshot it looks like you didn't setup your account for S/MIME encryption. Just importing the cert isn't enough. At the top right of the Thunderbird window, click the menu button ≡ > Account Settings > End-To-End Encryption > S/MIME. Select the desired cert for signing and encryption.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.