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IMAP protocole

Thunderbird Пароли и вход
christ1 ответил 1 год назад
Jean-Marc Boussard
Jean-Marc Boussard

Dear friends I have been using Thunderbird for years without problem. Yet, recently, Thunderbird has been unable to communicate with two IMAP servers : one from "orange" - the french internet services supplier - and one from Gmail. In both cases, I get a message " please enter a password for IMAP ". This is surprising because I never changed any password recently . I just loaded a new version of Thunderbird, (128.6) and I suspect it to be the culprit. Yet, I do not know where to define a new password : Is it on Thunderbird ? (I tried, but without success) or on my accounts on Gmail or Orange ? or both in thurderbird and on Gmail or Orange ? In this last case, how can I do it ? I raised the question to the help system of Orange, but they said it was a problem with Thunderbird... I would be very sad to be obliged to quit Thunderbird !

Dear friends I have been using Thunderbird for years without problem. Yet, recently, Thunderbird has been unable to communicate with two IMAP servers : one from "orange" - the french internet services supplier - and one from Gmail. In both cases, I get a message " please enter a password for IMAP ". This is surprising because I never changed any password recently . I just loaded a new version of Thunderbird, (128.6) and I suspect it to be the culprit. Yet, I do not know where to define a new password : Is it on Thunderbird ? (I tried, but without success) or on my accounts on Gmail or Orange ? or both in thurderbird and on Gmail or Orange ? In this last case, how can I do it ? I raised the question to the help system of Orange, but they said it was a problem with Thunderbird... I would be very sad to be obliged to quit Thunderbird !

Все ответы (2)

DavidGG
DavidGG

If this happened after installing a new version of Thunderbird, the most likely cause and solution to the problem are described in the following article, so check that first:

https://support.mozilla.org/kb/recover-user-data-missing-after-thunderbird-update

christ1
christ1
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recently, Thunderbird has been unable to communicate with two IMAP servers : one from "orange" - the french internet services supplier - and one from Gmail. In both cases, I get a message " please enter a password for IMAP ".

How is that a problem? Enter the password when prompted, and you should be good to go. At the password prompt you can check the box for Thunderbird to remember the password.