Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Links in messages don't work

  • 4 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от JambonBeurre

more options

Hi,

When I receive emails with links, nothing happens when I click on them. I have other profiles in Thunderbird: it works for them. I click on a link in a messge, it opens my default browser and opens the link in it. But not for my main Thunderbird profile.

Thanks a lot for your help,

Hi, When I receive emails with links, nothing happens when I click on them. I have other profiles in Thunderbird: it works for them. I click on a link in a messge, it opens my default browser and opens the link in it. But not for my main Thunderbird profile. Thanks a lot for your help,

Выбранное решение

JambonBeurre said

I'm not sure what happened, and not sure what to do if it ever happens again.

Well, you could do what I asked you to test (if you did that before it resolved itself). Some solutions are completely daft.

I follow a few other places where changes in other software or the Operating System have detrimental effects on programs like TB. It's sometimes very difficult to tie down exactly the *why* of a problem. But glad it's resolved.

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

If you right-click on the link, do you get an option to launch the link? If you copy and paste the address into a browser, does the link work?

Полезно?

more options

Thanks for your help. The answer to both your questions is Yes. Now my problem is gone, mysteriously. I didn't take any particular action, but now, all links in my message work. I'm not sure what happened, and not sure what to do if it ever happens again.

Полезно?

more options

Выбранное решение

JambonBeurre said

I'm not sure what happened, and not sure what to do if it ever happens again.

Well, you could do what I asked you to test (if you did that before it resolved itself). Some solutions are completely daft.

I follow a few other places where changes in other software or the Operating System have detrimental effects on programs like TB. It's sometimes very difficult to tie down exactly the *why* of a problem. But glad it's resolved.

Полезно?

more options

Thanks!

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.