Hi

I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, make sure that you have updated both your Android device and Firefox for Android to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the Android Settings app, select Apps then find Firefox in the list. In the section titled Storage and Cache, select the option to clear the cache (do not clear data!). Does this help?

Following that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent Socorro link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.

I hope that this helps.

I am having the same problem,except for me it is during videos, usually on you tube Just did the required ( if you want add ons to work) firefox update. That increased the frequecy of crashing, and sending me back to home page.

Your answer is not the least bit helpful. I already know to clear the catch. I also delete browsing data regularly.

I am really tired of having to reload vids two or three times, which eats data and time, just to get through a 25 minute you tube vid. Does you tube hate mozilla?

I would like my browser to stop crashing.

Thanks for getting this figured out. 🙂