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Firefox won't open. It only hangs, requiring me to Force Quit

  • 8 ответов
  • 1 имеет эту проблему
  • Последний ответ от jt26

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I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History. Please advise—and many thanks!

Все ответы (8)

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Here is what my macbook from 2012 is running. see screenshot

Изменено jonzn4SUSE

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Изменено jonzn4SUSE

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/Users/josephtieger/Dropbox/Screenshots/Screen Shot 2024-09-18 at 2.10.33 PM.png/Users/josephtieger/Dropbox/Screenshots/Screen Shot 2024-09-18 at 2.11.11 PM.png

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Firefox just automatically updates on my MacBook Pro; I don't go anywhere to get the recurring updates.

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jt26 said

... /Screenshots/Screen Shot 2024-09-18 at 2.11.11 PM.png

I take it you drag and dropped over the Post a Reply Box.

Look below the Post a Reply Box for the Add images (optional): Browse... button to then upload the image.

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Here are the screenshots, below.

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I guess my 2012 just missed some cut off.  ;-))

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Do you think that's what it was: that this newest update is incompatible with my Mac's OS? If so, I'm glad for you—and curious whether you have a suggestion as to what I might do next?

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