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Firefox freezing

  • 4 ответа
  • 2 имеют эту проблему
  • Последний ответ от john.amanullah

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Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Выбранное решение

A kernel update seems to have fixed this issue.

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Все ответы (4)

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WOW... Mint again.  ;-))

What Desktop? X11 or Wayland?

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Try your OS or another from a live usb stick and a different desktop.


Operating System: openSUSE Leap 15.6 KDE Plasma Version: 5.27.11 KDE Frameworks Version: 5.115.0 Qt Version: 5.15.12 Kernel Version: 6.4.0-150600.23.17-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP EliteBook 865 16 inch G9 Notebook PC

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I seem to be getting kernel updates and NVIDIA updates on a daily basis. I shouldn't be surprised. This version of Mint is only two weeks old. Bound to be a few hiccups not discoverable in a lab. I'll keep this post open for a week or so and see if folks that are way smarter than me can figure this one out. Here is my system info if you are curious.


System:

 Kernel: 6.8.0-40-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
 Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin dm: LightDM
   Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: Dell product: XPS 8930 v: 1.1.31 serial: <superuser required> Chassis:
   type: 3 serial: <superuser required>
 Mobo: Dell model: 0T2HR0 v: A02 serial: <superuser required> part-nu: 0859 UEFI: Dell v: 1.1.31
   date: 11/21/2023

Battery:

 Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K330 serial: <filter> charge: 100%
   (should be ignored) status: discharging
 Device-2: hidpp_battery_1 model: Logitech Wireless Mouse serial: <filter>
   charge: 55% (should be ignored) status: discharging

CPU:

 Info: 8-core model: Intel Core i7-9700 bits: 64 type: MCP arch: Coffee Lake rev: D cache:
   L1: 512 KiB L2: 2 MiB L3: 12 MiB
 Speed (MHz): avg: 837 high: 900 min/max: 800/4700 cores: 1: 900 2: 800 3: 900 4: 800 5: 800
   6: 800 7: 900 8: 800 bogomips: 48000
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

 Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] vendor: Dell driver: i915 v: kernel
   arch: Gen-9.5 ports: active: none empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
   chip-ID: 8086:3e98
 Device-2: NVIDIA TU106 [GeForce RTX 2060 Rev. A] vendor: Dell driver: nvidia v: 555.58.02
   arch: Turing pcie: speed: 5 GT/s lanes: 16 ports: active: none off: DP-2,HDMI-A-3 empty: DVI-D-1
   bus-ID: 01:00.0 chip-ID: 10de:1f08
 Device-3: Realtek Dell_Monitor_IR_Webcam driver: uvcvideo type: USB rev: 2.1 speed: 480 Mb/s
   lanes: 1 bus-ID: 5-1.3.3:5 chip-ID: 0bda:58fc
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
   loaded: modesetting,nouveau,nvidia unloaded: fbdev,vesa dri: iris gpu: nvidia,nvidia-nvswitch
   display-ID: :0 screens: 1
 Screen-1: 0 s-res: 3840x1080 s-dpi: 96
 Monitor-1: not-matched mapped: DP-0 pos: primary,left res: 1920x1080 dpi: 77
   diag: 727mm (28.64")
 Monitor-2: not-matched mapped: HDMI-0 pos: right res: 1920x1080 dpi: 93 diag: 604mm (23.8")
 Monitor-3: Unknown-1 mapped: None-2-1 note: disabled size-res: N/A
 API: EGL v: 1.5 platforms: device: 0 drv: nvidia device: 2 drv: iris device: 3 drv: swrast gbm:
   drv: kms_swrast surfaceless: drv: nvidia x11: drv: nvidia inactive: wayland,device-1
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 555.58.02 glx-v: 1.4
   direct-render: yes renderer: NVIDIA GeForce RTX 2060/PCIe/SSE2

Audio:

 Device-1: Intel 200 Series PCH HD Audio vendor: Dell driver: snd_hda_intel v: kernel
   bus-ID: 00:1f.3 chip-ID: 8086:a2f0
 Device-2: NVIDIA TU106 High Definition Audio vendor: Dell driver: snd_hda_intel v: kernel pcie:
   speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10f9
 Device-3: Conexant Systems (Rockwell) P2418HZm driver: hid-generic,snd-usb-audio,usbhid
   type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 5-1.3.4:6 chip-ID: 0572:1807
 API: ALSA v: k6.8.0-40-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell
   driver: ath10k_pci v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0042
 IF: wlp3s0 state: up mac: <filter>
 Device-2: Qualcomm Atheros Killer E2400 Gigabit Ethernet vendor: Dell driver: alx v: kernel
   pcie: speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 04:00.0 chip-ID: 1969:e0a1
 IF: enp4s0 state: down mac: <filter>

Bluetooth:

 Device-1: Qualcomm Atheros driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1
   bus-ID: 1-8:4 chip-ID: 0cf3:e009
 Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 4.2 lmp-v: 8 sub-v: 25a

Drives:

 Local Storage: total: 2.05 TiB used: 238.63 GiB (11.4%)
 ID-1: /dev/nvme0n1 vendor: Micron model: 2200S NVMe 256GB size: 238.47 GiB speed: 31.6 Gb/s
   lanes: 4 serial: <filter> temp: 39.9 C
 ID-2: /dev/sda vendor: Seagate model: ST2000DM008-2FR102 size: 1.82 TiB speed: 6.0 Gb/s
   serial: <filter>

Partition:

 ID-1: / size: 233.18 GiB used: 63 GiB (27.0%) fs: ext4 dev: /dev/nvme0n1p2
 ID-2: /boot/efi size: 511 MiB used: 30.5 MiB (6.0%) fs: vfat dev: /dev/nvme0n1p1

Swap:

 ID-1: swap-1 type: file size: 32 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

Sensors:

 System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 39 C
 Fan Speeds (rpm): cpu: 1306 mobo: 885 gpu: nvidia fan: 30%

Repos:

 Packages: 2416 pm: dpkg pkgs: 2394 pm: flatpak pkgs: 22
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-noble.list
   1: deb [signed-by=/etc/apt/keyrings/graphics-drivers-ppa-noble.gpg] https: //ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu noble main
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb https: //plug-mirror.rcac.purdue.edu/mint wilma main upstream import backport
   2: deb http: //babylon.cs.uh.edu/mirror-sites/ubuntu noble main restricted universe multiverse
   3: deb http: //babylon.cs.uh.edu/mirror-sites/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //babylon.cs.uh.edu/mirror-sites/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
 No active apt repos in: /etc/apt/sources.list.d/steam-beta.list
 Active apt repos in: /etc/apt/sources.list.d/steam-stable.list
   1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
   2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
 Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
   1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https: //linux.teamviewer.com/deb stable main
 Active apt repos in: /etc/apt/sources.list.d/winehq-noble.sources
   1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu noble main

Info:

 Memory: total: 32 GiB available: 31.12 GiB used: 2.16 GiB (6.9%)
 Processes: 291 Power: uptime: 24m wakeups: 0 Init: systemd v: 255 target: graphical (5)
   default: graphical
 Compilers: gcc: 13.2.0 Client: Unknown python3.12 client inxi: 3.3.34

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Выбранное решение

A kernel update seems to have fixed this issue.

Полезно?

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My symptoms were video freezing and resetting within Firefox on multiple sites. After messing about with memory, disk space etc. I found this. As I have been running Mainline Kernels (In Mint: # apt install mainline), I'm usually ahead of everything but I'm also on the Linux Mint edition of Firefox (apparently a very new fork). I upgraded the Kernel to 6.10.10 and everything works great again. Good call!

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