i even refreshed firefox and it still will not open. all other sites open. how long does a server transfer take?

The connection has timed out

An error occurred during a connection to www.webstore.com.

i ran a computer diagnostic which told me everything was configured correctly on my end but the site itself is having a problem.

Windows home or pro version? If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

i am running windows 10 home version.

You can do a malware scan, just to be sure.

• https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Does in work if you change the DNS service if you currently use your ISP's service ?

Can the DNS lookup tool on the about:networking page resolve www.webstore.com ?

2 Problems Category Host Result Status Warning dns webstore.com SOA Serial Number Format is Invalid information More Info Status Warning dns webstore.com SOA Expire Value out of recommended range

i even flushed the dns settings which did not help.

The site is accessible everywhere on Uptimia.

Try using your phone's internet by enabling the Wi-Fi hotspot feature and connecting to it.

i am using a pc at home.

https://notopening.com/site/webstore.com

If clearing Firefox's cookies and cache didn't work, it's probably a sign that there is a problem with the website itself. In that case you'll just have to wait for it to get fixed.

We've mentioned DNS a few times, but I don't see an answer to the question. Who are you using for DNS and what is your network setup? Is there a router or just modem? Can you log into the modem or router and do DNS lookup? Do a DNS check via Firefox. see screenshot Also, what country are you in?

modem.

united states. i live in florida.

IPs 54.86.125.223 HTTP RRs NS_ERROR_UNKNOWN_HOST

this is what my modem is telling me.

Name: Ethernet Description: Realtek PCIe FE Family Controller Physical address (MAC): 2c:27:d7:48:9c:9a Status: Operational Maximum transmission unit: 1500 Link speed (Receive/Transmit): 100/100 (Mbps) DHCP enabled: Yes DHCP servers: 10.0.0.1 DHCP lease obtained: ‎Saturday, ‎January ‎20, ‎2024 11:56:02 AM DHCP lease expires: ‎Monday, ‎January ‎22, ‎2024 11:56:02 AM IPv4 address: 10.0.0.228/24 IPv6 address: 2601:58b:1500:7590::6e2b/128, 2601:58b:1500:7590:a521:e25:5eda:82a0/64, 2601:58b:1500:7590:a84b:ef28:9c8b:1176/128, fe80::441e:e69b:3531:ae7b%7/64 Default gateway: fe80::fa2d:c0ff:fe1b:7f94%7, 10.0.0.1 DNS servers: 2001:558:feed::1, 2001:558:feed::2, 75.75.75.75, 75.75.76.76, 2001:558:feed::1, 2001:558:feed::2 DNS domain name: hsd1.fl.comcast.net DNS connection suffix: hsd1.fl.comcast.net Network name: Network 2 Network category: Public Connectivity (IPv4/IPv6): Connected to Internet

Here is what I think. Your default gateway is IPv6, your primary DNS is IPv6, but the site doesn't have IPv6. see screenshot The screenshot if from Netcraft, it provides details about websites. For example, this forum is owned by google and also doesn't offer IPv6. I recently changed my router to IPv6 for S&Gs and could not access this forum. I think if you change your DNS and or modem to IPv4 it should work.

Or make your primary DNS IPv4. Just tinker with both modem and dns and let us know. We're waiting with bated breathe ;-))

A nslookup from the command line would also be interesting.