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firefox stalls on new url

  • 8 ответов
  • 0 имеют эту проблему
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  • Последний ответ от Paul

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Hi All,

I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time I have just dismissed this behaviour as a network issue or something not related to the browser itself. Every now and again, when typing in a new url, Firefox simply stalls and does not connect. It does not matter what URL it is and if I close that tab and open a new one (or reuse an already opened one). The browser stubbornly is stuck in "loading" mode but in fact it is doing nothing. Sometimes closing the session (by swiping the browser up off the screen)and reopening firefox works, sometimes not so much, however, every time if I open a private window, i can access the typed URL 100% of the time. This finding tells me without any doubt that the problem is with Firefox and I imagine there is a fairly simple explanation and fix as for a top browser that is simply not acceptable. My wanderings on reddit unfortunately did not yield any positive result with people just accepting it as "quirk". My ff is up to date (114.2.0) and is running on a Samsung s21.

Thanks so much for any way out of this madness.,

Hi All, I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time I have just dismissed this behaviour as a network issue or something not related to the browser itself. Every now and again, when typing in a new url, Firefox simply stalls and does not connect. It does not matter what URL it is and if I close that tab and open a new one (or reuse an already opened one). The browser stubbornly is stuck in "loading" mode but in fact it is doing nothing. Sometimes closing the session (by swiping the browser up off the screen)and reopening firefox works, sometimes not so much, however, every time if I open a private window, i can access the typed URL 100% of the time. This finding tells me without any doubt that the problem is with Firefox and I imagine there is a fairly simple explanation and fix as for a top browser that is simply not acceptable. My wanderings on reddit unfortunately did not yield any positive result with people just accepting it as "quirk". My ff is up to date (114.2.0) and is running on a Samsung s21. Thanks so much for any way out of this madness.,

Все ответы (8)

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Hi

Please can you type about:support in the address bar and using the "Copy text to clipboard" option at the top of the screen (may be very small), then paste the contents of that page in a reply to this thread.

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Thanks Paul. Here is the info. Part 1 of 2: Application Basics


Name: Firefox Version: 114.0.2 Build ID: 20230619081400 Distribution ID: User Agent: Mozilla/5.0 (Android 13; Mobile; rv:109.0) Gecko/114.0 Firefox/114.0 OS: Linux 33 #2 SMP PREEMPT Fri May 19 10:43:37 KST 2023 Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 2 Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.0 GB Disk Space Available: 59.1 GB

Crash Reports for the Last 3 Days


Nightly Features


Remote Processes


Type: Web Content Count: 2 / 2

Add-ons


Name: Bitwarden - Free Password Manager Type: extension Version: 2023.5.0 Enabled: true ID: {446900e4-71c2-419f-a6a7-df9c091e268b}

Name: Mozilla Android Components - Ads Telemetry Type: extension Version: 114.2.20230619.152824 Enabled: true ID: ads@mozac.org

Name: Mozilla Android Components - Browser Icons Type: extension Version: 114.2.20230619.152817 Enabled: true ID: icons@mozac.org

Name: Mozilla Android Components - Firefox Accounts WebChannel Type: extension Version: 114.2.20230619.152821 Enabled: true ID: fxa@mozac.org

Name: Mozilla Android Components - ReaderView Type: extension Version: 114.2.20230619.152824 Enabled: true ID: readerview@mozac.org

Name: Mozilla Android Components - Search Telemetry Type: extension Version: 114.2.20230619.152824 Enabled: true ID: cookies@mozac.org

Name: Mozilla Android Components - Web Compatibility Interventions Type: extension Version: 114.0.0 Enabled: true ID: webcompat@mozilla.org

Graphics


Features Window Device Pixel Ratios: 3,3 Compositing: WebRender (Software OpenGL) Asynchronous Pan/Zoom: touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.4 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: ARM -- Mali-G78 WebGL 1 Driver Version: OpenGL ES 3.2 v1.r32p1-01bet2-mbs2v39_0.1eb81b57bda69d2fb810330d42abfc4e WebGL 1 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_unpack_subimage GL_EXT_color_buffer_float GL_EXT_float_blend GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_protected_textures GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_EGL_image_array GL_EXT_texture_filter_anisotropic GL_OES_texture_float_linear GL_ARM_texture_unnormalized_coordinates GL_EXT_shader_framebuffer_fetch WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.4 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: ARM -- Mali-G78 WebGL 2 Driver Version: OpenGL ES 3.2 v1.r32p1-01bet2-mbs2v39_0.1eb81b57bda69d2fb810330d42abfc4e

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Part 2 of 2: WebGL 2 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_O

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That suggests you are using version 114.0.2, not the latest version available which is 114.2. Please can you update from the Google Play store.

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Weird... My about page says it's 114.2. see attached

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Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do you have Android dark mode enabled?

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Answer for first two questions is no. No difference. Sometimes closing the offending tab, loading something different on a new/different one and then re-entering the desired URL seem to help but it could be just random. Sometimes, leaving it alone for a while seems to do the trick. Unfortunately I don't have a consistent trick to bypass the behaviour. Android dark mode is yes.

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Thank you for that information.

We have flagged this issue to our developers who have opened the following bug. Please feel free to follow progress on this issue and add comments to:

https://bugzilla.mozilla.org/show_bug.cgi?id=1840665