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Cannot Get E-mail after 102.2.0 Update

  • 21 ответ
  • 9 имеют эту проблему
  • 64 просмотра
  • Последний ответ от Wayne Mery

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I was on Thunderbird this AM with no issues until it did the 102.2.0 update. Now I cannot get into any e-mail account (AOL & GMAIL). Getting this message:

The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.''

All Security is set as the attached graphic and worked perfectly before this update

Please advise & thank you

I was on Thunderbird this AM with no issues until it did the 102.2.0 update. Now I cannot get into any e-mail account (AOL & GMAIL). Getting this message: ''The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.'''' All Security is set as the attached graphic and worked perfectly before this update Please advise & thank you
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Все ответы (20)

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It may help if you post screenshots of both input server settings and both output server settings.

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OK. I see seven accounts. It may be useful if you post a screenshot of the smtp server page and the incoming server page for the account with the problem.

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Hello - every account has the problem. And all are set roughly the same:

smtp.aol.com (Port 465) smtp.gmail.com (Port 465) smtp.mail.yahoo.com (Port 465)

I am getting the error Inbound though. Says incorrect Authentication method: The server does not support the selected authentication method. Which for all of my e-mail accounts (AOL/GMail/Yahoo) is the same (below):

SSL/TLS OAuth2

And none work now

Worked fine before this update just this AM. I do notice some new authentication methods

Изменено frank232

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Hello - every account has the problem. And all are set roughly the same:

smtp.aol.com (Port 465) smtp.gmail.com (Port 465) smtp.mail.yahoo.com (Port 465)

I am getting the error Inbound though. Says incorrect Authentication method: The server does not support the selected authentication method. Which for all of my e-mail accounts (AOL/GMail/Yahoo) is the same (below):

SSL/TLS OAuth2

And none work now

Worked fine before this update just this AM. I do notice some new authentication methods

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I've got the same problem with my AOL POP3 account under Fedora Linux, for Thunderbird version 102.2.0-1.fc36. I could not get mail using the server settings, but I could send mail.

To fix this I backed off to the previous version of Thunderbird, installing it by using the command

    sudo dnf install thunderbird-91.7.0-1.fc36

This lets me receive my mail.

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Hello c.willi - I can send as well.

How do I execute that command on a MAC? Or is there a way to roll back to an older version?

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Fank32,

I'm afraid I'm not familiar with the packaging on MacOS.

Chris

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Hello - I still need help here. Can't get any e-mail. How to I revert back to the prior version on a MAC (steps)? I tried all the authentication methods and none work

Please advise

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Went back to 102.1.2 and have same issue. How far do I have to go back?

Gmail seems to be working with OAuth2. Not AOL though

Изменено frank232

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Am I going to get any help here? Mozilla/Thunderbird broke my AOL connection with this last update?

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It may help if you focus on one account, not all of them, and post the full smtp and input server settings and the explicit message received.

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Hello David - I posted the exact message received above. Here it is again:

The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.

Attached is an example of how all 3 of my AOL accounts are setup

The Outbound works

Thanks in advance

Изменено frank232

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I think AOL does not support OAUTH, but uses its own APP password generator. All settings I've seen in websearch use TLS/SSL. The upgrade may have forced a need for a fresh password. This URL may be useful: https://help.aol.com/articles/Create-and-manage-app-password

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Hello - It worked with OAUTH as of yesterday morning so it does/did support it. Using SSL/TLS/OAuth2

Actually the last time this happened I switched to OAuth2 to correct this same issue of not getting mail due to authentication

There is something with their security that does require re-signing in via the web sometimes but I did that and it had no effect. I have also verified at AOL that Thunderbird has been granted access. Either way it does not like this upgrade

Thanks for the link. Will check that out

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I have tried everything at this point.

Is Thunderbird going to address these issues being reported by ALO/MS365 users? There are some reports of this bug with a fix in version 103 but I can't wait months......

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Other AOL users are using the new release. I regret that I do not know AOL.

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Thanks for trying David

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This is how I solved my issue in case other MAC users encounter this:

1 Identified the last e-mail downloaded 2 Restored the Thunderbird application from before that point via Time Machine 3 Restored the Library/Thunderbird folder from before that point via Time Machine 4 Turned of auto updates


Hope this helps

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WIN 10 user. The latest upgrade (102.2.1) broke my AOL mail also.

Got this message just as previously commented: "The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'. "

I've tried all the options for alternate 'Authentication methods", none work. AOL mail was working fine 10 minutes before the update installed, using "OAUTH."

I can still get my AOL on a web browser, but want to use Thunderbird.

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