Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Slowness on Android devices with enhanced protection

  • 8 ответов
  • 2 имеют эту проблему
  • 25 просмотров
  • Последний ответ от Paul

more options

When enhanced tracking protection is on (android devices) it is very slow loading pages. With it off is quicker.

When enhanced tracking protection is on (android devices) it is very slow loading pages. With it off is quicker.

Все ответы (8)

more options

Hi Peter

What version number of Firefox for Android do you have installed?

Do you have any add-ons installed?

What is the address of the website where this happens?

more options

Firefox Browser 99.2.0 No add-ons installed Happens in virtually all websites, for example https://www.theage.com.au/

more options

Hello! Can you try clearing cookies for a website and see if it's still slow there? Clear cookies and website data for a single domain in Firefox for Android

more options

Did the clear cookies and on reload it was still very slow. I am using the standard Firefox from store not the one marked Firefox for Android Beta. By contrast Edge loads the website quickly.

FF works better if enhanced protection is OFF.

more options

Hi, you can try to clear all your Firefox cookies, cache, and history. Besides that also remove the add-on if you have installed it in your Firefox. After using Firefox for some time, it can start to use a lot of your \ RAM. To find the cause of the slowdown, first try starting Firefox in Safe Mode. This will make Firefox run without any add-ons or plugins. To use Safe Mode, go to the menu in Firefox and choose Help > Restart With Add-ons Disabled. Make sure you've updated to the latest version of Firefox by clicking on the three-line menu at the top-right of the screen and choosing Help > About Firefox.

I heard from a former Firefox developer, he has stated that the antivirus might be causing the Firefox to run slow. He recommends disabling all the antivirus programs aside from your default antivirus.

more options

This Firefox on an android device and help just takes you support page. As mentioned I am not using any add-ons anyway.

more options

Hi

I have asked our developers to have a look at this and hope to have a response soon.

more options

Hi Peter

A question from our developers - do you see this behaviour on any websites (which)?