Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox using too much memory

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от abmail100

more options

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory. I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory. I haven't made any changes nor added anything new lately. I think it may have started after the last update. Thank you for your time and support! Al

Выбранное решение

Probably one of the extensions is malfunctioning. Try to find out what extension it is, by disabling it one by one.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Выбранное решение

Probably one of the extensions is malfunctioning. Try to find out what extension it is, by disabling it one by one.

more options
more options

Thank you both for your help. The Task Manager didn't show any issues. Task manger was the one using most memory, but only about 11mb. I turned off the top most extension on the list(Ant Video downloader), and restarted FireFox and that looks to have solved the issue. It's been over 5min and it's working well. I'm happy to be back on FireFox. Thank you!