Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Pressing CTRL zooms out

  • 4 ответа
  • 1 имеет эту проблему
  • 526 просмотров
  • Последний ответ от FredMcD

more options

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel.

I'm using Firefox 94.0.1 (64-bit) under Windows 10

I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results.

Anybody who's got some good advice for me? Thank you very much.

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel. I'm using Firefox 94.0.1 (64-bit) under Windows 10 I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results. Anybody who's got some good advice for me? Thank you very much.

Выбранное решение

Problem solved: Unplugging the wireless mouse receiver and plugging it into a different USB-port did the trick!

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

It's possible one of the keys is stuck. Press all the command keys hard several times.

more options

Thanks, but that's not it. The keyboard is fairly new and high-end.

It seems to be not Firefox related though - in several other apps/programs, menus shuffle downward by themselves. Bizarre is, that within Firefox, the websites don't scroll down, but when CTRL is pressed, it responds like the mouse was scrolling down at the same time.

Even more strangely, the problem persists when the mouse is switched off....

more options

Выбранное решение

Problem solved: Unplugging the wireless mouse receiver and plugging it into a different USB-port did the trick!

more options

That was very good work. Well Done.