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Bing Shopping links do not work with Firefox - but they do work in other browsers

  • 5 ответов
  • 1 имеет эту проблему
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  • Последний ответ от jscher2000

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Bing Shopping links do not work with Firefox - but they do work in other browsers...

I do the search for [any given item]. It renders a mostly complete results page. Clicking on any of the product link[s] to the sellers' website renders a ~javascript void~ sort of error message in an otherwise blank new tab. Replicated this with several different items over the last week. Google searches and Bing searches result in non-responsive, irrelevant, and chronologically obsolete hits.

Bear in mind, the raw page, Bing Shopping <https://www.bing.com/shop> functions perfectly well in Opera... I have not tried it in either IE or Edge and I avoid Chrome like a recent worldwide pandemic.

I have not tampered with any of Firefox's settings.

Thanks in advance.

Все ответы (5)

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Seems like a couple different issues:

(1) How links open in Bing Shopping

I ran a search and the results page had two main sections: a top row of ads arranged as a carousel, and a grid showing other ads.

If I click an item in the carousel, a new tab opens and redirects to the advertiser's landing page. Are those working normally for you?

If I click an item in the grid, instead of a opening a new tab, the page opens a details section below that row in the grid. Is this where the problem is -- instead of getting the expected details section, you get a new tab?

(2) Bad results

kaoz_indehouse said

Google searches and Bing searches result in non-responsive, irrelevant, and chronologically obsolete hits.

Could you test in Firefox's Safe/Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

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Starting in Troubleshoot mode did correct the issues I was experiencing. I did not try to complete any sales transactions...

Thank you for that.

I guess now I know how to work around an issue with Bing Shopping that only occurs with Firefox...

I am running AdBlocker Ultimate; New Tab; Privacy Badger; and Bypass Paywalls extensions... None of those interfere with any other shopping - Google; eBay; Amazon; individual stores; etc.

Perhaps an uninstall and a fresh install of Firefox?

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You could check the toolbar buttons for Adblocker Ultimate and Privacy Badger while you are on Bing and see whether adjusting their settings resolves the issue.

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Thank you for your insights.

I just tried whitelisting <bing.com/shop> in Adblocker Ultimate. That seems to have resolved many of the issues; however, the "Sort By" button still does not work in Firefox while it works perfectly well with other browsers on the same set of search criteria and results.

I then disabled Privacy Badger <and refreshed the page> and tried again. Still the "Sort By" button remained obstinate.

I then opened Firefox in Troubleshoot mode and still the "Sort By" button is inoperable.

You might think Bing would port their code to accommodate all common browsers, yes?

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The items in the Sort by drop-down are simple links with changes to the sorting parameters, for example:

https://www.bing.com/shop?q=snickers&qs=n&form=SHOPSB&sp=-1&pq=snicker&sc=8-7&cvid=1700E2E3093244539A3EF7745E76FD7C&SortBy=Price&IsAscending=True

That is sent from the server and doesn't need to be built by a script in the page. I guess something is still removing them?

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