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whats up with my firefox

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  • 1 имеет эту проблему
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  • Последний ответ от jrbaxter

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everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out. when I open it back up its like a new install.... Any ideas

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out. when I open it back up its like a new install.... Any ideas

Выбранное решение

Sometimes Mac users report this problem, which seems to be caused by Firefox not installing completely into the Applications folder, or the dock icon not being connected to the persistent installation and instead running directly from the DMG installer file.

Could you review the steps in the following article to see whether you can get a persistent installation and also make sure you use the icon for that installation. Let us know how it goes.

How to download and install Firefox on Mac

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Hi I am Aarol Can I have more information like what mac version you are on and if you have refreshed firefox

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Выбранное решение

Sometimes Mac users report this problem, which seems to be caused by Firefox not installing completely into the Applications folder, or the dock icon not being connected to the persistent installation and instead running directly from the DMG installer file.

Could you review the steps in the following article to see whether you can get a persistent installation and also make sure you use the icon for that installation. Let us know how it goes.

How to download and install Firefox on Mac