We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Problems logging to certain web sites

  • 1 ответ
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от jonzn4SUSE

shop110
shop110
more options

I am trying to logon to a website, I enter my id and password and click continue and in Firefox the website advises that the token is missing. If I use another browser I enter my id and password and click continue and a second screen appears requesting selected letters of a memorable word, entering the selected letters and clicking on enter allows me to enter the site. I have disabled all my addons and this still happens, what setting in firefox do I have to change to overcome this problem? xxxxxxxxxxx@xxxxx.xxx

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I am trying to logon to a website, I enter my id and password and click continue and in Firefox the website advises that the token is missing. If I use another browser I enter my id and password and click continue and a second screen appears requesting selected letters of a memorable word, entering the selected letters and clicking on enter allows me to enter the site. I have disabled all my addons and this still happens, what setting in firefox do I have to change to overcome this problem? xxxxxxxxxxx@xxxxx.xxx <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

Изменено cor-el

Выбранное решение

Provide steps to replicate and links to site(s) your are having issues with. Can you also update your browser to see if it makes a difference. Have you tried the steps in safe mode?

Safe Mode: 

   "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
   (menu bar) Help menu > Restart with Add-ons Disabled

Also, post a full screenshot of the browser when you get the message about the token missing.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Выбранное решение

Provide steps to replicate and links to site(s) your are having issues with. Can you also update your browser to see if it makes a difference. Have you tried the steps in safe mode?

Safe Mode: 

   "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
   (menu bar) Help menu > Restart with Add-ons Disabled

Also, post a full screenshot of the browser when you get the message about the token missing.