Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решено Архивировано

My account is blocked because the confirmation mail bounced. Now I have access to the email but I don't want to recover the password and loosing info of Sync

chema3c-tnt отвечено
chema3c-tnt

My account is blocked because the confirmation mail bounced. Now I have access to the email but I don't want to recover the password and loosing all the important info of Sync. The link let us know if the address is valid does not seem to work ok

My account is blocked because the confirmation mail bounced. Now I have access to the email but I don't want to recover the password and loosing all the important info of Sync. The link let us know if the address is valid does not seem to work ok
Приложенные скриншоты

Все ответы (3)

Выбранное решение

Thanks, I finally found the instructions on how to proceed.

Thanks again, I still have to wait 24 hours to solve the problem for good.

Thank you all

Finally the problem was solved by contacting bugzilla and clearance of the bounced mail.

Thanks.