I can send and receive emails just fine but when I try to forward a message it won't go through in Thunderbird. A dialogue box pops up 'connected to mobile.charter.net' and then after a couple minutes another box pops up that says connection to Thunderbird timed out. In case it's helpful I'm on an iMac. Server type: IMAP Mail Server Server name: mobile.charter.net Security connection: SSL/TLS Authentication method: normal password Thanks in advance for helping.