Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

New update won't let me access my bookmark folders

  • 4 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от Ladysidhe

больше настроек

My Firefox updated, and the bookmarks menu has completely changed.

When I try to bookmark a page, all it offers is bookmarks toolbar, bookmarks menu, other bookmarks, and choose...when I click on choose, it offers the same three--it does not give me access to my folders like it did before.

My folders are still there, but it won't let me access them to save pages to a particular folder anymore.

I also tried to include a screenshot, but got the wheel of death for five minutes, so...

My Firefox updated, and the bookmarks menu has completely changed. When I try to bookmark a page, all it offers is bookmarks toolbar, bookmarks menu, other bookmarks, and choose...when I click on choose, it offers the same three--it does not give me access to my folders like it did before. My folders are still there, but it won't let me access them to save pages to a particular folder anymore. I also tried to include a screenshot, but got the wheel of death for five minutes, so...

Выбранное решение

Windows 10 may look different from Windows 7, but in case it helps, I'm referring to this folder list:

<center></center> Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

больше настроек

Hi LadySidhe, it sounds like all the folders "collapsed" but you should be able to expand them again. Could you try expanding the listed folders using one of these methods:

  • Double-click the folder
  • Click the little > symbol to the left of the folder
  • Click the first folder, then using the keyboard, arrow down to select and arrow right to expand the folder

Any luck?

больше настроек

I can't do any of those things.

больше настроек

Выбранное решение

Windows 10 may look different from Windows 7, but in case it helps, I'm referring to this folder list:

<center></center>
больше настроек

Ok, I finally got it to work. Thank you!