Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

We have 3 different computers that are timing out before the access occurs to several online sites. My smart phone isn't affected, just our computers.

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

more options

On all 3 computers, we can get the home page of our online banking and Facebook some of the time. Other times, these two will not load and we get a "try again" message. Clicking on that will usually get us access. Other utilities online bill pay won't even load without timing out. Our online account with our phone service provider won't load at all, no matter what we try. With Facebook and our online banking, after multiple tries, and/or rebooting the computers we get access. However, from that point, accessing a secondary page often times out while trying to load. Also, on Facebook, Farmville 2 is the only game I can load, and that is only after multiple tries.

On all 3 computers, we can get the home page of our online banking and Facebook some of the time. Other times, these two will not load and we get a "try again" message. Clicking on that will usually get us access. Other utilities online bill pay won't even load without timing out. Our online account with our phone service provider won't load at all, no matter what we try. With Facebook and our online banking, after multiple tries, and/or rebooting the computers we get access. However, from that point, accessing a secondary page often times out while trying to load. Also, on Facebook, Farmville 2 is the only game I can load, and that is only after multiple tries.

Выбранное решение

Thank you for the suggestion. I've also tried opening my browser as administrator with no luck that way either.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Выбранное решение

Thank you for the suggestion. I've also tried opening my browser as administrator with no luck that way either.

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

Captain1 said

I've also tried opening my browser as administrator with no luck that way either.

As a test, disable your protection program on one computer.