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Help please, where has screenshot gone?

  • 5 ответов
  • 11 имеют эту проблему
  • 1 просмотр
  • Последний ответ от ugajin

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I am running v56.0.2 (64-bit) on 0SX The update history shows 56.0.2 was installed on October 26, 2017, so I do not understand why screenshot feature has just gone. Firefox seems to have been altered after running the Filezilla installer. I know get horrid new window/tabs that look like attachment.

Thanks

-u

I am running v56.0.2 (64-bit) on 0SX The update history shows 56.0.2 was installed on October 26, 2017, so I do not understand why screenshot feature has just gone. Firefox seems to have been altered after running the Filezilla installer. I know get horrid new window/tabs that look like attachment. Thanks -u
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Все ответы (5)

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hi, not sure how that happened - can you get back more elements on that page when you click on the cogwheel icon on the top right?

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Thanks a bunch guys,

I wasn't aware an update was available, as FF was shown in Preferences as being up to date... and default automatic updates was also enabled.

However, I was able to update to v57 which has solved the horrid tab issue, and the missing screenshot function has now returned, also.

That was a horrid experience, which consumed part of my life which I cannot get back!.

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Anyone else dislike the new tab UI? It is hugely ugly...

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Click something or it stays in Need Response Files

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

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ugajin said

Anyone else dislike the new tab UI? It is hugely ugly...

If you compare to other browsers, Chrome tabs do not extend as far as the top edge of the browser window, makes the thing look more robust. The blue top [active] tab edge in Firefox makes the tab appear disjointed, and broken. Safari has address bar above the tabs.

@Pkshadow I believe I hit the Solved the Problem button. Hmm! not sure it will help others, as the cause of the change was never identified. It was only when I tied installing an update to fix the tab content options that I was alerted to the fact that I may not have been running the latest version. None of which seems directly related to the missing screenshot function.