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firefox not updating

  • 3 ответа
  • 3 имеют эту проблему
  • 10 просмотров
  • Последний ответ от lansimivalley

lansimivalley
lansimivalley
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I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Выбранное решение

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

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Все ответы (3)

Michal Stanke
Michal Stanke
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Выбранное решение

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Задавший вопрос
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I'll try this and report back. Thank you.

lansimivalley
lansimivalley Задавший вопрос
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It worked. Thank you for your help. I appreciate it.