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How to eliminate the rain & umbrella at the top that I put in?

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  • Последний ответ от Hamster1

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I placed up at the top of the Mozilla home page a person with an umbrella in the rain but I cannot find anyway to eliminate it. Mozilla offered several of these pictures that I could have come up on the page automatically but did not show how I could change them of eliminate them completely. How do I do this?

I placed up at the top of the Mozilla home page a person with an umbrella in the rain but I cannot find anyway to eliminate it. Mozilla offered several of these pictures that I could have come up on the page automatically but did not show how I could change them of eliminate them completely. How do I do this?

Выбранное решение

I think you are affected by malware. It's a third party issue not a problem of Firefox. So first press Ctrl+Shift+a from your keyboard. This will open your Add-ons manager. Uninstall add-ons you don't need. I can see from your details that you have installed Mindspark Toolbar Platform Plugin Stub for 32-bit Windows and FilmFanatic Installer Plugin Stub for 32-bit Windows. Try to remove them and see what happened next. I hope you will find your solution. If not run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

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Все ответы (3)

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Выбранное решение

I think you are affected by malware. It's a third party issue not a problem of Firefox. So first press Ctrl+Shift+a from your keyboard. This will open your Add-ons manager. Uninstall add-ons you don't need. I can see from your details that you have installed Mindspark Toolbar Platform Plugin Stub for 32-bit Windows and FilmFanatic Installer Plugin Stub for 32-bit Windows. Try to remove them and see what happened next. I hope you will find your solution. If not run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

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Let me explain more thoroughly. On the Mozilla face page just below where one logs in, there was a statement allowing Whimsical by mjkelly. There were a bunch of little things one could add on to the face page. I chose Moon Forget which was a person holding an umbrella in the rain. This now appears up at the top of my page automatically. I saw somewhere an explanation where I was to click on the three parallel lines at the top right which would drop down a box thus allowing me to choose Add-Ons. I lost it thereafter as to how to eliminate the whimsical add-on called moon forget. That is my problem. Thanks for your efforts however.

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I finally figured it out and eliminated the problem. Thanks for your kind attempt.