Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why won't the compose window come up? (Write, Reply, Forward)

  • 4 ответа
  • 7 имеют эту проблему
  • 2 просмотра
  • Последний ответ от bduprey

more options

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Выбранное решение

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

Are you on version 38.2.0? If not, please update using Help | About and please tell us the results.

more options

bduprey said

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!
more options

Yes, I'm on v38.2.0. (BTW, Help-Release Notes and Help-About didn't display results -- but Help-Troubleshoot worked, fortunately!)

more options

Выбранное решение

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.